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2011 DNH 27

Richards v. AT&T Mobility

New Hampshire District Court

Decided February 16, 2011

New Hampshire District Court · decided 2011-02-16

Applies 29 U.S.C. § 1001 (§ 2 of the Employee Retirement Income Security Act of 1974)

Relies on Black & Decker Disability Plan v. Nord · Marie v. Allied Home Mortgage Corp. · Young v. City of Providence ex rel. Napolitano

Decided 2011-02-16

Richards v . AT&T Mobility         CV-10-92-PB        2/16/11

                     UNITED STATES DISTRICT COURT

                   FOR THE DISTRICT OF NEW HAMPSHIRE

Deanna Richards

     v.                                        Case N o . 10-cv-92-PB
                                               Opinion N o . 
2011 DNH 027
AT&T Mobility Disability
Benefits Program


                         MEMORANDUM AND ORDER

     Deanna Richards, a former participant in the AT&T Mobility

Disability Benefits Program, brings an Employee Retirement

Income Security Act (“ERISA”) action against the Program seeking

to recover long-term disability benefits allegedly owed her.

Both Richards and the Program have moved for judgment on the

administrative record.    For the reasons set forth below, I grant

the Program’s motion and deny Richards’ motion.



                             I . BACKGROUND1

A.   The Program

     The AT&T Mobility Disability Benefits Program (“Program”)

is a component program under AT&T Benefit Plan N o . 1 .        The Plan

1
  The background facts are drawn primarily from the parties’
Joint Statement of Material Facts (Doc. N o . 1 0 ) .
Sponsor and Plan Administrator, as defined by ERISA, 
29 U.S.C. § 1001
 et seq, is AT&T Inc. The Claims Administrator is AT&T

Integrated Disability Service Center, a division of Sedgwick

Claims Management Services, Inc. In its role as Plan Sponsor,

AT&T delegated to the Claims Administrator the fiduciary

responsibility for the administration of all claims under the

Program.   See Summary Plan Description: AT&T Mobility Disability

Benefits Program (“SPD”) at 29 (Doc. N o . 1 - 1 ) . Under the

Program, the Claims Administrator has the power to “determine

whether [an employee is] Disabled under the terms of the Program

for STD, LTD or Supplemental LTD benefits.”     
Id.
 at 2 2 .

     The Program offers both Short Term Disability (“STD”) and

Long Term Disability (“LTD”) benefits to eligible AT&T Mobility

employees.   Under the Program, an eligible employee is entitled

to up to twenty-six weeks of STD benefits i f , as a result of a

disability, the employee is unable to perform the duties of his

or her “Customary Job.”    See 
id.
 at 8 .   “Customary Job” is

defined as “the work activity that [the employee was] hired to

regularly perform for the Employer and that serves as [the

employee’s] source of income from the Employer.”      
Id.
 at 2 9 .

     Upon the expiration of STD benefits, an employee is

eligible for LTD benefits as long as the employee remains

                                  2
“Disabled” under the terms of the Program.   See 
id.
 at 8 .   An

employee is considered “Disabled” for the purposes of LTD

benefits if “[d]uring the first twenty-four (24) months after

[the] exhaustion of STD Benefits, [the employee is] continuously

unable to perform [the employee’s] Customary Job.”   
Id.
 at 1 1 .

B.   Medical Evidence

     On April 9, 2008, Richards, an employee of AT&T Mobility

Services LLC, suffered a back injury while attempting to lift a

rolling cabinet door. Richards was initially treated for her

injury on April 1 4 , 2008 by her primary care provider, Certified

Physician’s Assistant (“PA-C”) Judith Santangelo. During the

appointment Richards indicated that “[s]he was unable to work

longer than 2 hours today because of her pain.”   Admin. R.

D00473.   A week later, in a follow-up appointment with PA-C

Santangelo, Richards explained that “[o]ver the past week the

pain has persisted making it hard . . . to walk[,] sit or stand

for any length of time” and that she was “not able to return to

work” since her position required her “to stand all day with

frequent bending.”   
Id.
 at D00476.

     On April 3 0 , 2008, Richards returned for another follow-up

with PA-C Santangelo. During this visit, Richards noted a

“[s]light improvement with the pain in [her] lower back and [ ]

                                 3
left leg,” although Richards complained that she was still

“having back spasms and can only stand for a few minutes.”       
Id.

at D00483.

       On May 2 7 , 2008, an MRI of Richards’ lumbar spine was

performed at Portsmouth Regional Hospital. A report of the MRI

noted as follows:

       A very mild diffuse disc bulge is present at the L2-3
       level without evidence for neural foraminal2 narrowing.
       Moderate disc space height loss is present at the L3-4
       level with a small central disc herniation. Mild
       bilateral neural foraminal narrowing is present at
       this level. Moderate to severe disc space height loss
       is present at the L4-5 level with a very mild diffuse
       disc bulge and mild bilateral neural foraminal
       narrowing. The fat about the exiting nerve roots is
       intact. Moderate disc space height loss is present at
       the L5-S1 level with a left posterolateral3 disc
       herniation measuring 13 x 6 mm in size, which impinges
       upon the exiting nerve root at this level and also
       upon the lower exiting nerve root. This results in a
       mild spinal stenosis 4 .

Id.
 at D00244.

       On June 2 5 , 2008, Richards was examined by neurosurgeon D r .

Clinton Miller. In his report, D r . Miller noted that Richards


2
 “Foramen” or “foramina” is “an aperture or perforation through
a bone or membranous structure.” Stedman’s Medical Dictionary
698 (27th ed. 2000).
3
    “Posterolateral” means “behind and to one side.”    Id. at 1431.
4
 “Stenosis” refers to a “stricture of any canal or orifice.”
Id. at 1695.
                                   4
was a “pleasant, friendly, cooperative woman” who “appears in no

acute distress and who gets about the office and examining room

with ease.”   Id. at D00280. D r . Miller went on to state that

the

      [G]eneral physical examination is notable only for
      weight issues. Examination of the back shows a normal
      spinal curvature with somewhat hyperlordotic5 lumbar
      curve. Her gait is slightly cautious but not antalgic6
      and she was able to walk on her tiptoes and on her
      heels without difficulty. Tandem gait is normal.
      Detailed manual motor testing shows universal normal
      tone, strength and coordination throughout both lower
      extremities.

Id. at D00280.

      In D r . Miller’s opinion, Richards suffered from “[l]ow[er]

back pain with intermittent right or left lumbar radiculopathy7

due to multilevel lumbar degenerative disk disease and

spondylotic8 lateral recess stenosis.”   Id.   D r . Miller also

noted that he did “not see any reason to actively consider[] a


5
 “Lordosis” refers to “an anteriorly convex curvature of the
vertical column . . .” Id. at 1032.
6
 “Antalgic” or “analgesic” is characterized as “reduced response
to painful stimuli.” Id. at 6 7 , 9 4 .
7
 “Radiculopathy” is a “[d]isorder of the spinal nerve roots.”
Id. at 1503.
8
  “Spondylosis” is the “ankylosis” or “stiffening or fixation” of
“the vertebrae; often applied nonspecifically to any lesion of
the spine of a degenerative nature.” Id. at 9 0 , 1678.
                                 5
neurosurgical treatment option at this time given her functional

status” but instead emphasized that Richards should do “core

strengthening exercises faithfully . . . get plenty of aerobic

exercise through reinstitution of her walking program; use short

bursts of high-dose nonsteroidal anti-inflammatory agents to

manage flare up of back or radicular leg symptoms and adopt good

body mechanics proactively in all of her lifting activities.”

Id. at D00280-81.

     Over the next few weeks, Richards continued to see PA-C

Santangelo. During these visits Richards relayed that she had

been “[m]aking progress with physical therapy and water therapy”

and that she could “now stand and walk for 15 min before having

worsening pain.”    Id. at D00505. Richards did not feel that she

was ready to return to work, however, as she continued “to have

limitations on being able to sit bend stand for any length of

time.”   Id.

     On September 2 , 2008, Richards was examined by D r . Stuart

Glassman of Granite Physiatry in connection with Richards’ claim

for workers’ compensation benefits. D r . Glassman noted his

impression that

     [Richards] has no disability as it relates to the
     lumbar strain injury of 04/09/08. . . . [H]er physical
     examination today does not show any acute, ongoing

                                 6
     lumbar strain injury. She would have no work
     restrictions and would be able to work full time, full
     duty. . . . No further medical treatment or
     prescriptions are felt to be reasonable, medically
     necessary, or causally related to the injury date of
     04/09/08. Please note this claimant currently says
     she is using Ibuprofen at nighttime, but only uses
     Tylenol or Flexeril two to three times a week.
     Clearly, this usage of medication would lend against
     any acute ongoing problem at this time. It is felt
     this claimant has suffered a soft tissue injury that
     has resolved.

Id. at D00302.

     On September 1 9 , 2008 Richards was evaluated by D r . Peter

Dirksmeier.   After conducting his examination, D r . Dirksmeier

noted his belief that Richards’ “symptoms are an exacerbation of

underlying discogenic9 pain.”   Id. at D00520. However, D r .

Dirksmeier was “not convinced that the disc herniation seen at

L5-S1 [on Plaintiff’s MRI] is acute or has anything to do with

her work injury or present symptoms.”    Id.   In his opinion

Richards was “not a candidate for any surgical intervention” and

instead suggested “a conservative approach” with continued

“formal physical therapy with a goal of transitioning ultimately

into an independent generalized conditioning and core-

strengthening program.”   Id.



9
  “Discogenic” denotes “a disorder originating in or from an
intervertebral disk space.” Id. at 508.
                                  7
     On October 1 0 , 2008, Richards met with D r . Barry Gendron at

Seacoast Area Physiatry.    D r . Gendron felt that Richards

exhibited “[c]hronic low back pain . . . [and] [r]ight leg pain

which may represent lumbar radiculopathy.”     Id. at D00528. In

Dr. Gendron’s opinion, Richards had the ability “to work 6 hours

a day, 4 to 5 days a week with frequent change in position from

standing to walking to sitting and not standing or sitting for

more than 15 minutes continuous.”     Id.

     On November 7 , 2008, Joel Thone, Richards’ chiropractor,

released Richards to full duty work at AT&T Mobility, with no

restrictions. Id. at D00029. After returning to work on

November 2 0 , Richards allegedly re-aggravated her injury and was

unable to return to work.    In an appointment with PA-C

Santangelo on December 1 , 2008, Richards relayed that she was

     [V]ery sore at the end of her shift having severe
     lower back pain and numbness into her right leg. The
     following morning she had to crawl to the bathroom and
     take a hot shower in hopes that her pain improved. On
     the way to work her right leg went numb and she ended
     up crashing into some cars. The lower back pain
     continues and she is having difficulty with
     ambulation. She has not been able to return to work
     because of the pain.

Id. at D00777.

     On December 1 9 , 2008, Richards was again seen by D r .

Miller.   After conducting his examination, D r . Miller noted that

                                  8
     [Richards] moves slowly, cautiously in any change of
     position. Each and every physical exam maneuver
     generated a response of “pain”. She was able to stand
     in place on her tiptoes and rock up on her heels but
     declined to walk that way because it would increase
     her back pain. She has limited range of motion in
     flexion or extension at the waist. There is no
     tenderness to palpation or percussion along the spinal
     axis nor any paravertebral muscle spasm, scoliosis or
     pelvic tilt. She was tender over the sacroiliac10
     joints bilaterally. Seated manual motor testing shows
     universal normal tone, strength and coordination
     throughout both lower extremities in all myotomes 11 .

Id. at D00278.

     Dr. Miller recommended that x-rays be performed.   Id.

On December 2 9 , 2008, x-rays of Richards’ lumbar spine were

performed at Portsmouth Regional Hospital. A report of those x-

rays noted as follows: “[t]here is facet hypertrophy12 at L4-5

and L5-S1.   Sacral arches are intact. There are mild sclerotic

changes within the SI joints. Vertebral body heights are

intact.   No instability is demonstrated on flexion/extension

views.”   Id. at D00282.


10
  “Sacroiliac” relates to the “sacrum” which is the “segment of
the vertebral column forming part of the pelvis.” Id. at 1587,
1588.
11
  “Myotome” refers to the “muscles derived from one somite and
innervated by one segmental spinal nerve.” Id. at 1177.
12
  “Facet” refers to “a small smooth area on a bone.” Id. at
638. “Hypertrophy” is the “general increase in bulk of a part
of an organ, not due to tumor formation.” Id. at 857.
                                 9
     On March 1 1 , 2009, Richards attended a physical therapy

session at Sport & Spine Physical Therapy, Inc. After the

session, Richards’ therapist noted that “Deanna has made amazing

progress, no longer complains of constant back pain, her TROM

has improved, still painful and limited in trunk flexion, still

pain with high level activities – shoveling and lifting, her

posture has improved, she still presents with hamstring

tightness.”   Id. at D00344. Under the “Additional Comments”

section of the report, Richards’ physical therapist noted:

“[a]wesome progress.”   Id.

     On May 2 0 , 2009, Richards was seen again by PA-C

Santangelo. Richards relayed to PA-C Santangelo that she

continued to have chronic back pain and is “unable to stand more

than 10-15 minutes and cannot bend forward at the waist.”     Id.

at D00340. After conducting a physical examination, PA-C

Santangelo noted that Richards “appears well, alert, oriented,

in no apparent distress” and Richards exhibited “no pain on

palpation of the upper spine. Some discomfort to palpation of

the lower spine in to the right buttock.”   Id. at D00342.

     On June 2 5 , 2009, at the request of the Claims

Administrator, a Physician Advisor Review was conducted by D r .

David Hinkamp. As part of his review, D r . Hinkamp spoke with

                                10
PA-C Santangelo about Richards’ condition.   In his report, D r .

Hinkamp

    [A]sked if there were objective findings from the exam
    that would support [Richards’] symptoms. PA
    Santangelo noted a MRI from 1/16/09 that documented
    DDD without significant stenosis and some other mild
    findings. I asked if there were physical findings and
    PA Santangelo noted that the EE was limited by pain
    and this was her main finding.

Id. at D00714-15.

    On August 1 1 , 2009, Richards was seen for a follow up visit

with Seacoast Area Physiatry.   A physical examination revealed

that Richards “is in no acute distress. She is pleasant and

cooperative. Her pain diagram is now specific to her back,

across the lumbar spine and over the sacrum with description of

numbness occasional down her right thigh and into her foot.”

Id. at D00433. It was further noted that Richards had:

    [A] part-time, light duty work capacity 6 hours a day
    4-5 days a week. She can lift 10 pounds maximum, 5
    pounds frequent, bend occasionally, kneel
    occasionally, she should not squat, she may
    occasionally climb stairs, may frequently sit, stand
    or walk but should not do any 1 of these for an
    extended period of time. She may reach near and drive
    occasionally and has no limitation in fine motor.

Id. at D00434.

    On November 5 , 2009, D r . Howard Rosen, board certified in

pain management, submitted an independent review of Richards’


                                11
medical records. Based on his review, D r . Rosen concluded that

“[t]he findings do not support an inability for Deanna Richards

to perform her duties of her job of retail sales consultant from

08/01/09 to the present.”   Id. at D00545.

     On November 1 3 , 2009, D r . Allan Brecher, board certified in

orthopedic surgery, submitted an independent review of Richards’

medical records. Based on his review, D r . Brecher concluded

that “[f]rom an orthopedic perspective, she is not disabled from

her regular job as of 08/01/09 through present.”    Id. at D00554.

C.   Richards’ Receipt of Disability Benefits

      Following her injury, Richards applied for STD benefits

effective April 1 9 , 2008, based on her inability to perform her

duties as a Retail Sales Consultant13 (“RSC”).    Richards was


13
  The duties of a “Retail Sales Consultant” (the position that
Richards held at AT&T) are as follows:

     Assist[s] new and existing customer[s] with the
     purchase of wireless equipment and service.
     Provides customer assistance with local market
     promotions. Works exclusively in a company
     owned retail store or kiosk.

The Administrative Claim File also included a supplemental
job description from Richards’ supervisor, Jeff Smith.
Smith described Richards’ position as follows:

     [The job duties include] standing and walking, typing
     in orders. Only time she can normally sit is on break
     and lunch in the back room. She also bends to lift a
                                 12
awarded STD benefits and continued to receive STD benefits for

twenty-six weeks, at which time Richards began to receive LTD

benefits.   Richards received LTD benefits from October 1 8 , 2007

through November 1 9 , 2008.   As noted above, pursuant to a

doctor’s release, Richards returned to work for one day on

November 2 0 , 2008.   Richards was unable to continue working and

she resumed her receipt of LTD benefits on November 2 1 , 2008.

Richards continued receiving LTD benefits until August 1 , 2009

when she was informed by the Claims Administrator that her

benefits had ceased because “clinical information does not

document a severity of your condition(s) that supports your

inability to perform your occupation.”    Id. at D00412. The

Claims Administrator identified the basis for its decision as

the “documentation provided by Physician’s Assistant Judith

Santangelo, D r . Clinton Miller, D r . Glassman and [Plaintiff’s]

Physical Therapist, Emily.”    Id. at D00410.

     Through counsel, Richards appealed the denial of her LTD

benefits.   The denial of Richards’ LTD benefits was upheld on


     roll top cabinet door several times an hour if Sales
     are good. The door may weigh up to 15 lbs . . . with
     resistance. She does not carry more than 5 pounds
     though.

Admin. R. D00721.
                                  13
November 1 6 , 2009.   Although Richards had updated her claim file

with additional medical records, the letter upholding the denial

of her benefits noted that “none [of the referenced findings]

are documented to be so severe as to prevent you from performing

the duties of your job as Retail Sales Consultant, with or

without reasonable accommodation from August 1 , 2009 through the

present.”   Id. at D00557. The Appeals Specialist noted that the

basis of its decision was “medical information from Barry

Gendron, MD; Stuart Glassman, MD; Sport & Spine Physical

Therapy, Inc.; and Seacoast Area Physiatry dated April 1 4 , 2008

through October 1 6 , 2009” as well as recommendations made

pursuant to the independent file reviews performed by D r . Howard

Rosen and D r . Allan Brecher. Id. at D00557.



                       II.   STANDARD OF REVIEW

     The standard of review in an ERISA case differs from that

in an ordinary civil case, where summary judgment is designed to

screen out cases that raise no trialworthy issues. See, e.g.,

Orndorf v . Paul Revere Life Ins. Co., 
404 F.3d 5
 1 0 , 517 (1 st Cir.

2005).   In the ERISA context “summary judgment is simply a

vehicle for deciding the issue[s].”     Cusson v . Liberty Life

Assurance C o . of Boston, 
592 F.3d 215
, 224 (1 st Cir. 2010).

                                  14
     Where, as here, an ERISA benefits plan gives the

administrator the discretion to determine eligibility for

benefits, the administrator’s decision must be upheld unless it

is “arbitrary, capricious, or an abuse of discretion.”       Wright

v . R.R. Donnelley & Sons C o . Grp. Benefits Plan, 
402 F.3d 6
 7 , 74

(1st Cir. 2005).   An administrator's decision is not arbitrary

or capricious if it is "reasoned and supported by substantial

evidence."   Gannon v . Metro. Life Ins. Co., 
360 F.3d 2
 1 1 , 213

(1st Cir. 2004).   Put differently, while my review is not a

“rubber stamp,” I must uphold the Claims Administrator’s

decision “if there is any reasonable basis for it.”      Wallace v .

Johnson & Johnson, 
585 F.3d 1
 1 , 15 (1 st Cir. 2009).



                            III. ANALYSIS

     Richards takes issue with the Claims Administrator’s

determination for two reasons. First, Richards argues that the

Claims Administrator’s decision to terminate her LTD benefits

was arbitrary and capricious because two evaluations indicate

that she “was unable to perform the essential functions of her

job” and consequently was “Disabled” under the terms of the

Program.   Pl.’s Mot. for J. on the Admin. R. at 8 , Doc. N o . 1 1 .

Next, Richards faults the Claims Administrator for relying “upon

                                  15
the opinions of two independent medical reviewers – neither of

which examined or spoke with M s . Richards.”     
Id. at 9
.

A.   The Claims Administrator’s Decision

     In order to qualify for LTD benefits under the AT&T

Program, an individual must be unable to perform the “work

activity that [the employee] was hired to regularly perform for

the Employer.”   SPD at 1 1 , 29 (Docket N o . 1 - 1 ) . As noted in the

supplemental job description provided by Richards’ supervisor,

RSCs are often required to stand for extended periods of time.

See Admin. R. D00440. Recognizing this as an essential function

of her job, Richards cites two evaluations which indicate that

she may not have been up to the task.      See Pl.’s Mot. for J. on

the Admin. R. at 9, Doc N o . 1 1 .

     First Richards refers to a May 2 0 , 2009 note by PA-C

Santangelo in which Santangelo reported that Richards could not

“stand longer than 15 min without pain.”14      
Id.
 at D00339.    In


14
  While the opinion of a treating physician is not entitled to
any special deference, see Morales-Alejandro v . Med. Card Sys.,
Inc., 
486 F.3d 693, 700
 (1st Cir. 2007) (“a plan administrator
is not obligated to accept or even to give particular weight to
the opinion of a claimant’s treating physician”), plan
administrators may not arbitrarily refuse to credit reliable
evidence. See Black & Decker Disability Plan v . Nord, 
538 U.S. 822, 832
 (2003). Therefore, it is worth noting that the Claims
Administrator considered PA-C Santangelo’s opinion, but
determined that it was entitled to less weight because it was

                                      16
addition, Richards highlights an August 1 1 , 2009 work release

indicating that Richards had a “part-time, light duty work

capacity 6 hours a day, 4-5 days a week” in which she could

“lift 10 pounds maximum, 5 pounds frequent[ly], bend

occasionally, kneel occasionally . . . frequently sit, stand or

walk but should not do any [one] of those for any extended

period of time.”    
Id.
 at D00434.

     While these evaluations are consistent with Richards’ claim

that she was unable to fully perform her role as an RSC, the

existence of these reports is not enough to render the Claims

Administrator’s decision arbitrary and capricious.      “Evidence

contrary to an administrator's decision does not make the

decision unreasonable, provided substantial evidence supports

the decision.”    Wright, 
402 F.3d at 7
 4 . In this case, there is

sufficient evidence to reasonably support the Claims

Administrator’s conflicting conclusion that Richards was able to

return to her position as an RSC, and therefore its decision

must be upheld.    Stamp v . Metro. Life Ins. Co., 
531 F.3d 8
 4 , 87

(1st Cir. 2008).




based mainly on Richards’ self-reported pain symptoms as opposed
to objective physical findings. See Admin. R. D00410-12,
D00714-15.
                                  17
      Several medical opinions and reports cited by both the

Claims Administrator and Appeals Specialist reinforce the

conclusion Richards’ back ailments were not so painful and

severe as to prevent her from performing her role as an RSC.     In

his June 2 5 , 2008 evaluation of Richards, D r . Miller noted that

Richards “appear[ed] in no acute distress” and she moved “about

the office and examining room with ease.”    Admin. R. D00280.

Additionally, D r . Miller went on to note that the “[g]eneral

physical examination is notable only for weight issues” and

“detailed manual motor testing shows universal normal tone,

strength and coordination throughout both lower extremities.”

Id.
   That fall, in two separate evaluations, both D r . Glassman

and Richards’ chiropractor concluded that Richards was capable

of returning to work full time with no work restrictions.     
Id.

at D00029, D00302. Later, in the spring of 2009, Richards’

physical therapist noted that Richards had “made amazing

progress” and while Richards still experienced “pain with high

level activities – shoveling and lifting” she “no longer

complain[ed] of constant back pain.”    
Id.
 at D00344.

Additionally, PA-C Santangelo indicated that Richards

“appear[ed] well, alert, oriented, [and] in no apparent

distress” with “no pain on palpation of the upper spine” and

                                 18
only “[s]ome discomfort to palpation of the lower spine in to

the right buttock.”   
Id.
 at D00342. Finally, relying in part on

these evaluations and other evidence in the record, three

independent medical reviews each concluded that Richards was

capable of returning to her position. 
Id.
 at D00544-46; D00552-

5 5 ; D00712-15.

     Based on the evidence available to the Claims

Administrator, I cannot say that no reasonable basis existed to

support its decision. See Medina v . Metro. Life Ins. Co., 
588 F.3d 4
 1 , 45 (1st Cir. 2009).   The records and reports cited by

the Claims Administrator, as well as the three independent

medical reviews of the record, all support the conclusion that

Richards was able to return to her position as a RSC. As a

result, the Claims Administrator’s decision to discontinue

Richards’ LTD benefits was not arbitrary, capricious or an abuse

of discretion and must be upheld.      See 
id.

B.   Reliance on Independent Medical Examiner’s Opinions

     Richards also faults the Claims Administrator for its

reliance on the opinions of three independent medical physicians

because the examiners neither “examined nor spoke with M s .




                                  19
Richards.”15   This argument carries little heft. The fact that

an independent medical examiner may not physically examine a

claimant does not detract from his or her reliably.   See Gannon,

360 F.3d at 214 (“we have treated a nonexamining physician’s

review of a claimant’s file as reliable medical evidence on

several occasions”).   Moreover, the Claims Administrator’s

decision was not based solely on the recommendations of the

independent examiners. The Claims Administrator decision

included citations to the evaluations of Richards’ physical

therapist as well as Drs. Glassman, Thone and PA-C Santangelo,

all of whom physically examined Richards. See Admin. R. D00410,

D00557.   As a result, the Claims Administrator was justified in

relying in part on the opinions of the independent medical

examiners as a basis for its decision that Richards did not

qualify for continued LTD benefits.



                          IV.   CONCLUSION

15
  Richards also claims that the independent medical examiners’
opinions should be discredited because they made their decisions
“based on their interpretation of the reports that were
submitted previously.” Pl.’s Mot. for J. on the Admin. R. at 9,
Doc. N o . 1 1 . However, two of the examiners decisions were made
as part of Richards’ appeal, after Richards supplemented her
claims file with additional medical records. See Admin. R.
D00457, D00462, D00469-531, D00533, D00544-550.

                                 20
      The evidence in the record, including the opinions of the

independent medical examiners, reasonably supports a conclusion

that Richards was able to resume her position as an RSC at AT&T

Mobility.   As a result, the Claims Administrator’s decision that

Richards was not entitled to the continued receipt of LTD

benefits must be upheld.     Accordingly, I grant the Program’s

motion for judgment on the administrative record (Doc. N o . 12)

and deny Richards’ motion (Doc. N o . 1 1 ) .   The clerk is directed

to enter judgment and close the case.

      SO ORDERED.



                                        /s/Paul Barbadoro
                                        Paul Barbadoro
                                        United States District Judge
February 1 6 , 2011

cc:   John R. Martin, Esq.
      Stephen L . Rosetti, Esq.
      Vicky S . Roundy, Esq.
      Todd J. Shill, Esq.




                                   21

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