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249 N.E.3d 910

Aubrey-Dean v. CareSource

Ohio Court of Appeals

Decided August 23, 2024

Ohio Court of Appeals · decided 2024-08-23

Appellant filed a complaint asserting causes of action for racial discrimination, retaliation, and creating a hostile workplace after appellee terminated appellant's employment. The trial court did not err by rendering summary judgment in appellee's favor on each cause of action. Judgment affirmed.

Relies on McDonnell Douglas Corp. v. Green · Faragher v. City of Boca Raton · Dresher v. Burt

Decided 2024-08-23

[Cite as Aubrey-Dean v. CareSource, 
2024-Ohio-3209
.]




                             IN THE COURT OF APPEALS OF OHIO
                                SECOND APPELLATE DISTRICT
                                   MONTGOMERY COUNTY

    LATONIA AUBREY-DEAN                                :
                                                       :
         Appellant                                     :   C.A. No. 30078
                                                       :
    v.                                                 :   Trial Court Case No. 2023 CV 6436
                                                       :
    CARESOURCE                                         :   (Civil Appeal from Common Pleas
                                                       :   Court)
         Appellee                                      :
                                                       :

                                              ...........

                                              OPINION

                                    Rendered on August 23, 2024

                                              ...........

MICHAEL W. DeWITT, Attorney for Appellant

ERIN E. RHINEHART & MORGAN K. NAPIER, Attorneys for Appellee

                                            .............

TUCKER, J.

         {¶ 1} Plaintiff-appellant Latonya Aubrey-Dean 1 appeals from a judgment of the

Montgomery County Court of Common Pleas, which entered summary judgment against


1
 The record is inconsistent as to the spelling of Aubrey-Dean’s first name. We use the
spelling used on the complaint and appellant’s brief.
                                                                                        -2-


her on claims of racial discrimination, creating a hostile workplace, and retaliation. For

the reasons set forth below, we affirm.



                            I.     Facts and Procedural History

      {¶ 2} CareSource Management Services, L.L.C. (“CareSource”) hired Aubrey-

Dean in 2015 and terminated her employment in February 2022. At all relevant times,

she worked as a claims analyst in the mass claims adjustments division (“MCA”).

      {¶ 3} On December 1, 2023, Aubrey-Dean filed a complaint against CareSource

alleging racial discrimination, hostile work environment, and retaliation under R.C.

Chapter 4112. CareSource filed a motion for summary judgment, and Aubrey-Dean filed

a response in opposition.     The trial court entered summary judgment on behalf of

CareSource. Aubrey-Dean appeals.



                            II.    Summary Judgment Standard

      {¶ 4} Civ.R. 56(C) provides that summary judgment may be granted when the

moving party demonstrates that (1) there are no genuine issues of material fact, (2) the

moving party is entitled to judgment as a matter of law, and (3) viewing the evidence most

strongly in favor of the nonmoving party, reasonable minds can come to but one

conclusion, and that conclusion is adverse to the party against whom the motion for

summary judgment is made. Taylor v. Meijer, Inc., 
2009-Ohio-1966, ¶ 11
 (2d Dist.).

      {¶ 5} In Dresher v. Burt, 
75 Ohio St.3d 280, 293
 (1996), the Ohio Supreme Court

stated:
                                                                                          -3-


       [A] party seeking summary judgment, on the ground that the nonmoving party

       cannot prove its case, bears the initial burden of informing the trial court of the

       basis for the motion, and identifying those portions of the record that demonstrate

       the absence of a genuine issue of material fact on the essential element(s) of the

       nonmoving party's claims. The moving party cannot discharge its initial burden

       under Civ.R. 56 simply by making a conclusory assertion that the nonmoving party

       has no evidence to prove its case. Rather, the moving party must be able to

       specifically point to some evidence of the type listed in Civ.R. 56(C) which

       affirmatively demonstrates that the nonmoving party has no evidence to support

       the nonmoving party's claims. If the moving party fails to satisfy its initial burden,

       the motion for summary judgment must be denied. However, if the moving party

       has satisfied its initial burden, the nonmoving party then has a reciprocal burden

       outlined in Civ.R. 56(E) to set forth specific facts showing that there is a genuine

       issue for trial and, if the nonmovant does not so respond, summary judgment, if

       appropriate, shall be entered against the nonmoving party.

Id. at 293
.

       {¶ 6} We conduct a de novo review when analyzing a trial court’s decision to enter

summary judgment. Lafon v. Iron Tiger Logistics, 
2015-Ohio-2428
, ¶ 8 (2d Dist.). “De

novo review means that this court uses the same standard that the trial court should have

used, and we examine all the Civ.R. 56 evidence, without deference to the trial court, to

determine whether, as a matter of law, no genuine issues exist for trial.” McAlpine v.

McCloud, 
2021-Ohio-2430, ¶ 13
 (2d Dist.), citing Ward v. Bond, 
2015-Ohio-4297, ¶ 8
 (2d
                                                                                             -4-


Dist.).




                                     III.    Race Discrimination

          {¶ 7} Aubrey-Dean’s first assignment of error states:

                 THE COMMON PLEAS COURT COMMITTED REVERSIBLE

          ERROR WHEN IT GRANTED SUMMARY JUDGMENT IN FAVOR OF

          CARESOURCE ON MS. AUBREY-DEAN’S RACE DISCRIMINATION

          CLAIM UNDER R.C. 4112.

          {¶ 8} Aubrey-Dean challenges the trial court’s decision to render summary

judgment on her claims for racial discrimination and creating a hostile work environment.

          {¶ 9} Under Ohio law, it is “an unlawful discriminatory practice” “[f]or any employer,

because of the race, color, religion, sex, military status, national origin, disability, age, or

ancestry of any person, to discharge without just cause, to refuse to hire, or otherwise to

discriminate against that person with respect to hire, tenure, terms, conditions, or

privileges of employment, or any matter directly or indirectly related to employment.”

R.C. 4112.02(A). There are two types of race discrimination claims available under R.C.

4112.02. The first type “requires proof that an employee suffered a specific ‘adverse

employment action’ on the basis of race.” (Citations omitted.) Grooms v. Supporting

Council of Preventative Effort, 
2004-Ohio-2034, ¶ 15
 (2d Dist.).             The second type

“requires proof that severe and pervasive harassment on the basis of race altered the

conditions of employment by creating a ‘hostile work environment.’ ” 
Id.
 Aubrey-Dean
                                                                                        -5-


alleges she suffered both types of discrimination.

      {¶ 10} We begin with the adverse employment action portion of Aubrey-Dean’s

claim. “A plaintiff may establish a claim of discrimination either by introducing direct

evidence of discrimination or by proving circumstantial evidence that would support an

inference of discrimination.” Rice v. Cuyahoga Cty. Dept. of Justice, 
2005-Ohio-5337, ¶ 41
 (8th Dist.). Aubrey-Dean does not assert, and we cannot ascertain, any direct

evidence of discriminatory intent. She does not claim that any supervisor, manager, or

other employee of CareSource made any racist comments or engaged in any other overt

racist conduct. Further, she has not presented and does not claim the existence of any

documents from which racial animus may be directly discerned or even inferred.

      {¶ 11} Absent direct evidence of an employer’s discriminatory intent, a plaintiff may

establish discriminatory intent using the burden-shifting analytical framework established

in McDonnell Douglas Corp. v. Green, 
411 U.S. 792
 (1973).2 Williams v. Akron, 2005-

Ohio-6268, ¶ 9. The parties in this case do not dispute the application of and have

proceeded under the McDonnell Douglas analytical framework.

      {¶ 12} To create an inference of discriminatory intent under the McDonnell

Douglas scheme, a plaintiff has the initial burden to establish a prima facie case of

discrimination. McDonnell Douglas at 802; Moody v. Ohio Dept. of Mental Health &

Addiction Servs., 
2021-Ohio-4578, ¶ 17
 (10th Dist.). This requires an employee to show


2
 Ohio courts may apply “federal case law interpreting Title VII of the Civil Rights Act of
1964 . . . to cases involving alleged violations of R.C. Chapter 4112.” Plumbers &
Steamfitters Joint Apprenticeship Commt. v. Ohio Civil Rights Comm., 
66 Ohio St.2d 192, 196
 (1981).
                                                                                        -6-


that (1) she is a member of a protected class, (2) she was qualified for the position at

issue, (3) she was terminated, and (4) she was replaced by someone outside the

protected class. James v. Bob Ross Buick, Inc., 
2006-Ohio-2638
, ¶ 32 (2d Dist.), citing

Smith v. Goodwill Indus. of Miami Valley, Inc., 
130 Ohio App.3d 437, 441-442
, (2d Dist.

1998).     “Alternatively, the fourth element may be satisfied with evidence that a

comparable nonprotected person was treated more favorably.” 
Id.,
 citing 
Smith at 443
.

         {¶ 13} Aubrey-Dean argues that summary judgment was inappropriate because

she had presented evidence sufficient to establish a prima facie case of discrimination.

Indeed, the record demonstrates that Aubrey-Dean, as an African American, was a

member of a protected class, that she was qualified for her position, and that she was

subject to disciplinary actions including termination of her employment.        However,

Aubrey-Dean does not claim, and there is no evidence to demonstrate, that she was

replaced by someone outside her protected class. Thus, she relies upon the argument

that other similarly situated individuals who were not members of the protected class were

treated more favorably.

         {¶ 14} “Where a plaintiff in a discrimination claim contends his or her employer

provided more favorable treatment to a non-protected similarly situated person, ‘the

individual with whom the plaintiff seeks to compare [his or] her treatment must be similar

in all relevant respects.’ ” Hinton v. Ohio Dept. of Youth Servs., 
2022-Ohio-4783, ¶ 23

(10th Dist.), quoting Kenner v. Grant/Riverside Med. Care Found., 
2017-Ohio-1349, ¶ 33

(10th Dist.), citing Ames v. Ohio Dept. of Rehab. & Corr., 
2014-Ohio-4774, ¶ 42
 (10th

Dist.). Employees is “similarly situated” when they “have dealt with the same supervisor,
                                                                                         -7-


have been subject to the same standards and have engaged in the same conduct without

such differentiating or mitigating circumstances that would distinguish their conduct or the

employer's treatment of them for it.” (Citations omitted.) Chisholm v. Cleveland Clinic

Found., 
2019-Ohio-3369, ¶ 22
 (8th Dist.); Green v CGI Technologies and Solutions, 911

F.Supp 2d 513 (N.D. Ohio 2012).

       {¶ 15} On this record, there was no dispute that CareSource employees, including

Aubrey-Dean, were bound by a written management policy that set forth rules for monthly

quality and production, attendance, and workplace behavior. The policy set forth a non-

exclusive list of actions that could result in termination of employment. Of relevance

here, the list included “insubordination, refusal, or failure to perform assigned work, task

or refusal to follow reasonable directives from a leader, manager or Company worker,”

and failure to correct unsatisfactory work performance. Further, there was no dispute

that CareSource utilized a progressive discipline scheme consisting of four “steps” which

were identified as coaching, written warning, final written warning, and termination.

       {¶ 16} The first adverse disciplinary action taken against Aubrey-Dean occurred in

January 2021. At that time, Aubrey-Dean’s manager, Jamie Jamison, assigned her to

train a new employee. The record discloses that, on January 7, 2021, Jamison sent an

email to Aubrey-Dean detailing the expectation that she would conduct the training for

two to three hours per day for three weeks.3 The email further specified that, for the

following two weeks, the trainee would be given claims to process and Aubrey-Dean

would oversee the trainee’s work. The email also stated, “we can update/change the


3
 It is undisputed that this training merely required Aubrey-Dean to remotely share her
computer screen with the trainee and to answer any questions the trainee might have.
                                                                                        -8-


plan as needed.”

      {¶ 17} On January 11, 2021, Aubrey-Dean sent an email to Jamison indicating that

she would conduct two-hour training sessions with the new employee on Mondays and

Thursdays over a three-week timespan. Later that day, Jamison sent Aubrey-Dean an

email reiterating that training was to take place every day and that she should follow the

original schedule set forth in the prior email.     A few minutes later, Aubrey-Dean

responded that the Monday/Thursday schedule was more convenient for her. Later that

day, Jamison sent Aubrey-Dean another email in which he stated that he had reviewed

her calendar, which showed that she had time to do the required training. He stated that

Aubrey-Dean was free to allocate the training time throughout the workday as she

wanted, but that she should conduct two to three hours of training per day.

      {¶ 18} On January 13, 2021, Jamison learned that the training had not occurred

that day or the previous day. He sent an email to Aubrey-Dean outlining the content of

his prior emails and asking her whether she would comply with the training schedule as

specified in his emails. The next day, Aubrey-Dean replied by email indicating that her

proposed schedule worked better with her schedule. She noted that Jamison’s prior

email had stated that the original training plan could be updated or changed as needed.

She then stated that her proposed schedule was “a reasonable amount of training time”

which would permit her to meet her other obligations, including breaks and lunchtime.

Finally, she stated that she was happy to conduct the training but added that Jamison

had the discretion to choose another analyst to do so. A few moments later, Jamison

emailed Aubrey-Dean and referred her to his prior email in which he had noted times in
                                                                                            -9-


Aubrey-Dean’s calendar that would permit the required amount of training.              Shortly

thereafter, Aubrey-Dean sent an email to Jamison stating:

       If you would like for [the trainee] to be trained by another person, that is up

       to your discretion. I am more than happy to train [her] on the MCA process.

       By having the training time schedule for Mondays and Thursdays from

       10:00 to 12noon, this time will allow a reasonable amount of training time

       and allow me to prepare for my scheduled weekly meetings and complete

       other duties assigned to me as well as allow time for breaks and lunchtime.

       I am also working diligently to make sure that I am meeting the MCA SLA

       goals. Have a great day.

       {¶ 19} Jamison then sent an email asking Aubrey-Dean if she was refusing to train

the new employee for two hours daily. Aubrey-Dean replied with an email that was

virtually identical to that set forth above. Jamison sent another email asking Aubrey-

Dean to answer “yes or no” to whether she would train the new employee for the required

two hours per day. Again, Aubrey-Dean responded with the same email. Jamison then

sent her another email in which he stated that he would “take [her] answer as a no then.”

Aubrey-Dean then sent the same email to Jamison for a fourth time. Jamison ultimately

referred the trainee to another MCA analyst to complete her training and referred Aubrey-

Dean to a CareSource employee relations manager for discipline.

       {¶ 20} On February 16, 2021, Aubrey-Dean was notified that she was “being

moved into Phase 1 – Coaching for Performance Management” regarding the issues with

the training, referring to the first step of the discipline process. Specifically, it was noted
                                                                                        -10-


that she had engaged in inappropriate communication with leadership and that she had

failed to follow work instructions from leadership. The notice informed her that she would

have to undergo coaching in communication.

      {¶ 21} In her deposition, Aubrey-Dean admitted that training new employees was

a known job requirement. However, in her affidavit in response to CareSource’s motion

for summary judgment, Aubrey-Dean averred that the training schedule set by Jamison

was “not practical.”   She further stated that she had informed Jamison as to the

alterations to the training plan, which she noted were more compatible with her schedule.

She stated that she had, in fact, conducted the training and provided all the training

necessary for the trainee “to become a successful analyst.” Aubrey-Dean averred that

Jamison had ignored her concerns about the training schedule and that his emails to her

had been “argumentative and demeaning.”            She further averred that she was

inappropriately penalized and required to undergo coaching. Finally, she asserted that

she was “not aware of another employee who had been required to attend behavioral

classes for addressing a concern.”

      {¶ 22} The record demonstrates that Aubrey-Dean was initially told to conduct

training for a minimum of two hours daily for three weeks, to be followed by two weeks of

observing the trainee’s work. While the original email from Jamison did state that the

schedule could be updated or changed as needed, it did not permit Aubrey-Dean to make

a unilateral change to the amount of training time.4 However, Aubrey-Dean informed


4
  For example, Jamison’s later email indicated that Aubrey-Dean could schedule the
training for different times during the day if needed, rather than conducting it all in one
continuous timespan. However, all of Jamison’s emails informed Aubrey-Dean that she
was required to conduct a minimum of two hours training per day for three weeks.
                                                                                          -11-


Jamison that she intended to conduct significantly less training.         Further, although

Aubrey-Dean claimed she had properly trained the new employee, the record

demonstrates that Jamison had to assign a second MCA team member to complete the

employee’s training.

       {¶ 23} Most importantly, the record is devoid of any evidence that any other

employee to whom Aubrey-Dean compared herself was alleged to have engaged in the

same conduct. Aubrey-Dean presented no evidence that any other member of the MCA

team had ever refused to conduct a certain amount of training for new employees.

Further, she has not claimed or provided any evidence that the amount of training time

required by Jamison was more than that normally prescribed for training new employees

of the MCA team. Finally, although she claims that she was “not aware” of any other

MCA team members being subjected to coaching as a disciplinary action, the record

clearly demonstrates that other team members had been subject to the step one discipline

of coaching as their first disciplinary action for infractions of company policies. In short,

Aubrey-Dean failed to even allege, let alone establish a genuine issue, that a similarly-

situated non-protected individual engaged in the same conduct and received more

favorable treatment.

       {¶ 24} The next disciplinary action occurred after Aubrey-Dean failed to timely

complete mandatory compliance training. Specifically, on July 12, 2021, CareSource

management sent an email to all employees regarding mandatory compliance training.

The email stated that the training, which consisted of online sessions, was to be

completed by October 2021. However, that same day, management for the MCA team
                                                                                       -12-


sent an email requiring MCA team members to complete the training by July 31, 2021.

The MCA team was sent three email reminders about the training and completion date

and was given reminders twice a week during team meetings. Finally, the team was

given a reminder by instant messaging on July 30, 2021.

       {¶ 25} Aubrey-Dean attached the transcript of her training to her response to the

motion for summary judgment. The transcript showed that the training consisted of

approximately two hours of online sessions, that Aubrey-Dean began two of the training

sessions on July 12, 2021, that she began the remaining sessions on July 30, 2021, and

that she did not complete the training until August 3, 2021.        On August 5, 2021,

CareSource issued a written warning disciplinary notice to Aubrey-Dean, citing her failure

to timely complete the training.

       {¶ 26} In her affidavit, Aubrey-Dean stated that she normally takes a one-week

vacation in July and that, when she returned to work, she had a large backlog of work to

complete. She also averred that in past years, she and other MCA team members had

been “permitted to simply complete the training after the deadline.” She did not deny

that she did not complete the training by July 31.

       {¶ 27} Aubrey-Dean did not present any evidence that any similarly-situated non-

protected MCA team members were permitted to complete the training after the July 31

completion date or that any other employees who failed to meet the deadline were treated

more favorably. Indeed, the record shows that seven MCA team members did not timely

complete the training. Of those seven, four were given step one coaching as their

disciplinary action, and the other three, Aubrey-Dean and two white employees, were
                                                                                      -13-


giving written warnings because they were further along in the disciplinary step process.

Based on this evidence, Aubrey-Dean failed to make a prima facie case of discrimination

by disparate treatment.

      {¶ 28} On September 2, 2021, Jamison met with Aubrey-Dean to discuss

performance issues. Aubrey-Dean was informed of the need to timely respond to emails

and questions from leadership and that she was required to follow directions from

leadership.     The following day, Ryan Shafer, the Senior Director of the Claims

Department at CareSource, and Aubrey-Dean had a director approval meeting during

which Shafer requested information regarding the “lag time” to get an assignment to

committee for approval. According to Shafer’s affidavit, Aubrey-Dean did not respond to

his request.    Then, on September 9, Shafer directed a question about a specific

assignment to Aubrey-Dean. Even though the assignment was an MCA research issue,

Aubrey-Dean directed the issue to a different department for completion. On September

14, 2021, CareSource issued a final written warning to Aubrey-Dean for unsatisfactory

performance regarding her failure to respond to Shafer and directing MCA work to an

outside team.

      {¶ 29} In her affidavit in opposition to summary judgment, Aubrey-Dean averred

that the warning had been issued even though she had addressed all of the “purported

issues” raised by management regarding her conduct and despite “the fact that [her]

performance during [her] time at CareSource was amongst the highest quality of anyone

in [her] position.” Notably, Aubrey-Dean provided no evidence to rebut the evidence

presented by CareSource that the performance issues referenced in the final written
                                                                                       -14-


warning had occurred. She also did not offer evidence that any of her peers had had the

same or similar performance issues or that, if they had, they were treated more favorably.

Thus, Aubrey-Dean failed to present a prima facie case of discrimination as to the final

written warning.

      {¶ 30} The final disciplinary action, termination of employment, occurred in

February 2022 and involved the processing of three “tickets.” The record demonstrates

that a ticket is a claims assignment given to a member of the MCA division for review to

determine why the claims were denied or whether they were paid properly. Because

each ticket involved a large numbers of claims, CareSource’s written policy provided for

disciplinary action if an MCA member had more than one inaccurate ticket per month.

      {¶ 31} CareSource presented evidence that Aubrey-Dean processed two zero-pay

“tickets,” consisting of over 25,000 claims, without approval. The record shows that

CareSource’s policy provides that zero-pay tickets are rarely processed by MCA team

members, and then only with prior approval from management.           That same month,

Aubrey-Dean failed to conduct a required test to ensure the accuracy of a third ticket,

which resulted in numerous claims being denied as out of network when they should have

been processed as in network.       Because Aubrey-Dean processed three inaccurate

tickets during a one-month timeframe, she was subject to the final disciplinary step of

termination.

      {¶ 32} Aubrey-Dean offered no evidence to rebut CareSource’s evidence that she

had processed three inaccurate tickets during a one-month period, and she does not

claim that she was unaware of CareSource’s policies regarding the processing of tickets
                                                                                        -15-


and the penalty for incorrect processing. Furthermore, the unrebutted evidence in the

record shows that other members of the MCA team were given various levels of discipline,

with each employee’s specific discipline matched to that employee’s position in the

progressive disciplinary scheme, when they exceeded one inaccurate ticket processing

in a month, including a white employee who was terminated for ticket inaccuracy.

       {¶ 33} Based on our review of the record, Aubrey-Dean failed to present any

competent evidence to meet her burden under Civ.R. 56 to demonstrate there was a

genuine issue of material fact related to her discrimination claim for disparate treatment.

Thus, the trial court properly entered summary judgment against her for failure to

establish a prima facie case of racial discrimination.

       {¶ 34} Aubrey-Dean next argues that the trial court erred in rendering summary

judgment in favor of CareSource because the evidence demonstrated that her co-workers

and supervisors created a hostile work environment.

       {¶ 35} To prevail on a claim for hostile work environment created by racial

harassment, a plaintiff must demonstrate: (1) the employee is a member of a protected

class, (2) the employee was subjected to unwelcome harassment, (3) the harassment

was based on race, (4) the harassment had the effect or purpose of unreasonably

interfering with the employee's work performance or of creating an intimidating, hostile,

or offensive work environment, and (5) employer liability through respondeat superior.

Bell v. Cuyahoga Community College, 
129 Ohio App.3d 461, 466-467
 (8th Dist. 1998);

Hinton v. Ohio Dept. of Youth Servs., 
2022-Ohio-4783, ¶ 33
 (10th Dist.).

       {¶ 36} Aubrey-Dean lists a number of events that she claims created a hostile work
                                                                                        -16-


environment. The first, which occurred in April 2020, involved a manager’s request that

Aubrey-Dean and another co-worker to prepare and present an MCA team training. The

manager later communicated that the manager and the co-worker had spoken and the

co-worker had stated that she was “going to put something together and present to the

team.” The manager indicated that the co-worker was going to “send a presentation over

once she has something pulled together.” The manager further indicated that Aubrey-

Dean could add to the presentation if she so desired. According to Aubrey-Dean, the

co-worker “excluded her from collaboration efforts and did not allow [her] to add any input

on the MCA PowerPoint Presentation.”

       {¶ 37} Aubrey-Dean next complains that, in May 2020, Shafer sent her emails that

were “condescending,” “antagonizing,” “ridiculing,” and “demeaning.”        The series of

emails between Shafer and Aubrey-Dean appeared to involve a ticket that was processed

incorrectly. After Shafer inquired about the ticket, Aubrey-Dean sent him an email in

which she stated that the issue was not the fault of the MCA team. Shafer then sent her

a reply email in which he stated, “Latonya, you are missing the point. This team is

absolutely responsible for the claims that run through MCA and ensuring they pay

correctly.”

       {¶ 38} Aubrey-Dean also claims that Jamison “threatened her with jail time” and

legal action after she forwarded company emails to her personal email. There is no

documentary evidence in the record regarding the emails.          However, Aubrey-Dean

averred in her affidavit that she transferred the emails to her personal account “simply to

keep a record of my complaints and supporting documentations regarding those
                                                                                         -17-


complaints.”

       {¶ 39} Aubrey-Dean also complains that she was omitted from email lists and

excluded from certain meetings, that Jamison was “aggressive and unreasonable”

regarding the above-referenced training of the new employee, and that Shafer and

Jamison “continued to harass [her] and continuously criticized [her] analysis for [her] work

assignments.”

       {¶ 40} We will begin our analysis with the third prong of the test, that the

harassment must be based upon race. Other than her broad and conclusory averments

in her affidavit that she was subjected to racial discrimination, Aubrey-Dean presented no

evidence to support this claim. She did not claim that any of her co-workers or superiors

uttered racial slurs or otherwise directly behaved in a racially derogatory manner. There

was no evidence that she was subjected to overt racial comments or behavior. There

was no evidence that she overheard anyone making racial comments.                 The only

evidence regarding a hostile work environment consisted of her averments that she had

conflicts with a co-worker and members of management. However, there was simply no

evidence that any of these conflicts were based on race. “R.C. 4112.02(A) does not

reach disparate treatment on account of personal animosity; no matter how severe or

pervasive the conduct, harassment does not constitute a discriminatory practice under

R.C. 4112.02(A) unless based on a prohibited classification.” Rice, 
2005-Ohio-5337, at ¶ 36
, quoting Hampel v. Food Ingredients Specialties, Inc., 
89 Ohio St.3d 169, 176-77

(2000).

       {¶ 41} We next address the fourth requirement. In order to determine whether a
                                                                                          -18-


work environment was sufficiently hostile to satisfy the fourth prong of this test, the court

looks at all of the circumstances, including: (1) the frequency of the discriminatory

conduct; (2) its severity; (3) whether it is physically threatening or humiliating, or a mere

offensive utterance; and (4) whether it unreasonably interferes with an employee's work

performance. Faragher v. Boca Raton, 
524 U.S. 775, 787-788
 (1998); Harmon v. GZK,

2002-Ohio-545
, * 6 (2d Dist.).

       {¶ 42} Aubrey-Dean did not offer any evidence that any of the claimed conduct

unreasonably interfered with her work performance. She did not claim that she had been

contemplating separating from her employment or that she had been discouraged from

remaining on the job. She did not claim she had been denied advances in her career,

and she did not claim that the conduct impaired or detracted from her work performance.

Indeed, she averred that her “performance during [her] time at CareSource was amongst

the highest quality of anyone in [her] position.”

       {¶ 43} Based upon the record before us, we cannot say that the trial court erred in

granting summary judgment on Aubrey-Dean’s claim that her employer created a hostile

work environment.

       {¶ 44} The first assignment of error is overruled.



                                        IV.    Retaliation

       {¶ 45} Aubrey-Dean’s second assignment of error asserts:

              THE COMMON PLEAS COURT COMMITTED REVERSIBLE

       ERROR WHEN IT GRANTED SUMMARY JUDGMENT IN FAVOR OF
                                                                                          -19-


       CARESOURCE ON MS. AUBREY-DEAN’S RETALIATION CLAIM UNDER

       R.C. 4112.

       {¶ 46} Aubrey-Dean contends that she presented evidence that created genuine

issues of fact regarding her claim for retaliation. Thus, she argues that the trial court

erred by entering summary judgment against her on this claim.

       {¶ 47} The Ohio Civil Rights Act “forbid[s] retaliation by employers against

employees who report workplace discrimination.” Meyers v. Goodrich Corp., 2011-Ohio-

3261, ¶ 10 (8th Dist.). Specifically, R.C. 4112.02(I) states that “it is an unlawful business

practice to discriminate against a person because that person has opposed any unlawful

discriminatory practice defined in this section or because that person has made a charge,

testified, assisted, or participated in any manner in any investigation, proceeding, or

hearing under sections 4112.01 to 4112.07 of the Revised Code.”

       {¶ 48} “A plaintiff may prove a retaliation claim through either direct or

circumstantial evidence.” Diller v. Miami Valley Hosp., 
2017-Ohio-9051, ¶ 46
 (2d Dist.),

citing Imwalle v. Reliance Med. Prods., Inc., 
515 F.3d 531, 543
 (6th Cir. 2008), and

Nebozuk v. Abercrombie & Fitch Co., 
2014-Ohio-1600, ¶ 39
 (10th Dist.). Again, Aubrey-

Dean did not set forth any direct evidence of retaliation.       Thus, she may “establish

retaliation through circumstantial evidence using the burden-shifting framework set forth

in McDonnell Douglas.”      
Id.
   Under this framework, Aubrey-Dean “bears the initial

burden of establishing a prima facie case of retaliation.” 
Id.
 To establish a prima facie

case of retaliation under R.C. 4112.02(I), an employee must establish the following: (1)

she engaged in a protected activity; (2) her employer was aware of her participation in
                                                                                         -20-


protected activity; (3) she suffered an adverse employment action; and (4) a causal link

existed between the protected activity and the adverse action. Greer-Burger v. Temesi,

2007-Ohio-6442
, ¶ 13.

       {¶ 49} The record shows that in August 2020, Aubrey-Dean filed a complaint with

CareSource’s human resources department alleging that she was being subjected to

racial discrimination.   That same month, Aubrey-Dean made a complaint to human

resources claiming that she had been subjected to retaliation following her first complaint.

The two complaints were investigated but no finding of discrimination or retaliation was

made. As outlined above, Aubrey-Dean was subjected to her first disciplinary action in

February 2021. In March 2021, she filed a complaint with the EEOC alleging racial

discrimination, hostile work environment, and retaliation. 5       The second and third

disciplinary actions took place in August and September 2021, respectively. The final

disciplinary action, termination of employment, occurred in February 2022.

       {¶ 50} Thus, the record demonstrates that Aubrey-Dean engaged in a protected

activity of lodging complaints about discrimination and that CareSource was aware of the

protected activity, and there is no question that Aubrey-Dean suffered adverse

employment actions following the protected activity. The only remaining question in this

case is whether there was a genuine issue of material fact that a causal link existed

between the protected activity and the adverse action.

       {¶ 51} To demonstrate a causal connection between an adverse employment

action and the exercise of protected rights, the evidence must show that the employee’s


5
  The record shows that the EEOC complaints were dismissed upon a finding of no
reasonable cause to conclude that CareSource discriminated against Aubrey-Dean.
                                                                                          -21-


engagement in protected activity was a determinative factor, rather than just a motivating

factor, in the employer’s decision to take an adverse employment action. Diller, 2017-

Ohio-9051, at ¶ 46; Little York Tavern v. Lane, 
2017-Ohio-850, ¶ 16
 (2d Dist.). Thus, “a

plaintiff must produce evidence which permits the inference that apart from the protected

activity, the adverse action would not have been taken.” Nguyen v. Cleveland, 
229 F.3d 559, 563
 (6th Cir. 2000).     This determination is made with reference to the surrounding

circumstances, including “evidence that defendant treated the plaintiff differently from

similarly situated employees or that the adverse action was taken shortly after the

plaintiff's exercise of protected rights[.]” 
Id.

       {¶ 52} Aubrey-Dean first argues that the “timeline [of protected activity followed by

disciplinary action] is evidence that the adverse action was in retaliation for the protected

activity.” She next argues that her affidavit and “other exhibits” attached to her response

to the motion for summary judgment provided sufficient evidence to survive summary

judgment.

       {¶ 53} Generally, “the mere fact that an adverse employment action occurs

subsequent to the protected activity does not alone support an inference of retaliation.”

Pflanz v. Cincinnati, 
2002-Ohio-5492
, ¶ 64 (1st Dist.), citing Cooper v. N. Olmsted. 
795 F.2d 1265, 1272
 (6th Cir. 1986); accord Nguyen v. Cleveland, 
229 F.3d 559, 566
 (6th Cir.

2000) (“temporal proximity alone will not support an inference of retaliatory discrimination

when there is no other compelling evidence”). Indeed, for temporal proximity alone to

support a finding of retaliation, courts have stated that the adverse employment action

must occur “very close in time after an employer learns of the protected activity.” This
                                                                                         -22-


court has found that a time lapse of three months between the protected activity and the

adverse employment action is too long a period of time to permit temporal proximity alone

to be sufficient evidence of retaliation. Hammonds v. Beavercreek City Schools, 2021-

Ohio-4022, ¶ 25 (2d Dist.); accord Woods v. Capital Univ., 
2009-Ohio-5672
, ¶ 50 (10th

Dist.) (where approximately two months had elapsed between the employer’s learning

that the employee had engaged in a protected activity and the adverse action, the

temporal proximity was not so close that the employee could rely upon timing alone to

establish a causal connection).

       {¶ 54} Here, there was a lapse of over five months between Aubrey-Dean’s

complaints to human resources and the issuance of her first disciplinary action. She

then filed her EEOC complaint. Her second disciplinary action occurred five months

thereafter. Importantly, CareSource did not terminate Aubrey-Dean’s employment for

more than a year after the filing of the EEOC complaint. Thus, we conclude that Aubrey-

Dean could rely solely on her claim of temporal proximity to prove retaliation.

       {¶ 55} A review of the record shows Aubrey-Dean did not present any other

competent evidence to support a claim of retaliation. She did not present any evidence

to show that the stated reasons for the disciplinary actions had no basis in fact or were

false. Although she claimed she adequately trained the new employee, she did not deny

that she did not comply with Jamison’s direction that she conduct two hours of training

per day. She further did not dispute that she had failed to complete her compliance

training by the deadline set by the MCA management team. Aubrey-Dean claimed that

she addressed the issues related to the third disciplinary action, but she did not deny that
                                                                                           -23-


she had engaged in the actions giving rise to that discipline. Finally, she did not deny

that she had exceeded the allowance for incorrect ticket processing.

       {¶ 56} Further, the only averments set forth in her affidavit regarding retaliation

stated: “I believed at the time, and still believe” that the adverse employment actions

constituted retaliation. Affidavits are among the evidentiary materials that may be used

to support or contest a motion for summary judgment. But to qualify as an affidavit,

certain requirements must be met. “Supporting and opposing affidavits shall be made

on personal knowledge, shall set forth such facts as would be admissible in evidence,

and shall show affirmatively that the affiant is competent to testify to the matters stated in

the affidavit.” Civ.R. 56(E). Aubrey-Dean’s statement that she believes there was a

relationship between the protected activity and the disciplinary action did not constitute

personal knowledge.        Instead, her averment was merely a speculative, conclusory

assertion unsupported by the record and was insufficient to create a genuine issue of

material fact for trial.

       {¶ 57} The temporal proximity was not so close that Aubrey-Dean could rely upon

timing alone to establish a causal connection. Further, she did not point to any other

evidence that would allow a reasonable finder of fact to infer that engaging in the alleged

protected activity caused the adverse action.       Consequently, she failed to create a

genuine issue of material fact as to the fourth element of the prima facie case of

retaliation.

       {¶ 58} Accordingly, the second assignment of error is overruled.
                                                           -24-


                                     V.     Conclusion

     {¶ 59} The judgment of the trial court is affirmed.

                                   .............



WELBAUM, J. and HUFFMAN, J., concur.

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