¶1The plaintiff, Donald G. Mclsaac, seeks to resurrect his personal injury action against the defendant, Ronald D. Cedergren, which was dismissed when the plaintiff’s counsel failed to serve the complaint in a timely manner. Plaintiff’s counsel avers that his secretary sabotaged his legal practice and blames her for both his failure to serve the complaint and his delay in filing a motion pursuant to Mass.R.Civ.P. 60(b)(1), 365 Mass. 828 (1974). The plaintiff contends that a judge of the Superior Court abused her discretion in not finding excusable neglect. We discern no abuse of discretion and affirm the order denying the rule 60(b)(1) motion.
¶2The plaintiff was involved in an automobile accident with the defendant on August 19, 1995. He thereafter engaged Attorney Mitchell R. Lyons to represent him in a suit against the defendant. Lyons has served as the plaintiff’s counsel throughout *608the proceedings, including this appeal.
¶3A year minus one day later, on December 6, 1999, more than four years after the traffic accident, the plaintiff filed a motion to vacate the dismissal on the ground of excusable neglect pursuant to Mass.RCiv.P. 60(b)(1). The motion was supported by plaintiff’s counsel’s affidavit, in which it is averred that, “over a period of years,” his secretary had committed “deliberate acts which directly and negatively affect at least fourteen cases.”
¶4The judge denied the plaintiff’s motion to vacate the dismissal on December 15, 1999, writing: “The motion and supporting *609affidavit fail[] to provide adequate cause to vacate a dismissal that occurred a full year ago, and to extend service time for an even longer period. However egregious the conduct of counsel’s secretary may have been, the responsibility to monitor the progress of the case, and to meet the requirements of the rules, belongs to counsel.”
¶5On December 17, 1999, the plaintiff filed a motion for reconsideration, supported by a memorandum and an affidavit of plaintiff’s counsel and two other lawyers with whom he practiced. This affidavit, like the first affidavit, described the secretary’s misdeeds, but did so generally without specific information regarding this case.
¶6As provided for in Mass.R.Civ.P. 60(b)(1), “the court may relieve a party or his legal representative from a final judgment” due to “excusable neglect.” “A motion to vacate judgment under rule 60(b)(1), is properly addressed to the sound discretion of the trial judge . . . [who] is in the best position to balance the competing claims of fairness to the litigants and case-flow efficiency .... Therefore, while appellate courts have not hesitated to intercede when the circumstances so required, a judge’s decision will not be overturned, except upon a showing of a clear abuse of discretion.” Scannell v. Ed. Ferreirinha & Irmao, Lda., 401 Mass 155, 157-158 (1987) (citations omitted). See Tai v. Boston, 45 Mass. App. Ct. 220, 224 (1998); Christian Book Distrib., Inc. v. Wallace, 53 Mass. App. Ct. 905, 906 (2001). Although general factors have been identified for courts to consider on a rule 60(b)(1) motion,
¶7*610A number of considerations militate against the plaintiff’s contention that there is excusable neglect in this case. The trial judge was entitled to consider the disruptive effects to the judicial system of counsel’s failure to serve the complaint and filing the rule 60(b)(1) motion on the last possible day. Scannell, supra. Furthermore, although there is almost no information about what action, if any, plaintiff’s counsel took on this case between the time he was hired in 1995 and the time the complaint was dismissed, what is presented constitutes “egregious inattention,” not excusable neglect. Tibbitts v. Wisniewski, 27 Mass. App. Ct. 729, 732 (1989). Although plaintiff’s counsel was aware of the case at one point, and states in his affidavit that “I had been told that the case was filed well before the last day of the [sjtatute,” he failed to take any action on it for years. The remainder of the affidavit suggests that his inattention was accompanied by an extraordinary and inappropriate amount of delegation of his legal practice to his secretary. This combination of inattention and delegation appears to reflect a “consciously chosen course of conduct on the part of counsel.” Berube v. McKesson Wine & Spirits Co., 7 Mass. App. Ct. 426, 431 (1979).
¶8Notwithstanding the abdication of plaintiff’s counsel’s responsibilities toward his client and his law practice, it is argued that there was excusable neglect in this case due to the alleged wilfulness of the secretary’s misconduct. Relying on Pioneer Investment Serv. Co. v. Brunswick Assocs. Ltd. Partnership, 507 U.S. 380 (1993), the plaintiff argues that “[bjecause of the language and structure of Rule 60(b), a party’s failure to file on time for reasons beyond his or her control is not considered to constitute ‘neglect.’ ” Id. at 394. This is not, however, a case in which a vigilant lawyer was undone by a course of secretive, wilful misconduct by an assistant.
¶9Reliance on Mass.R.Prof.C. 5.3(c), 426 Mass. 1408 (1998), is also misplaced.
“With respect to a nonlawyer employed or retained by or associated with a lawyer:
(c) a lawyer shall be responsible for conduct of such a person that would be a violation of the Rules of Professional Conduct if engaged in by a lawyer if:
(1) the lawyer orders or, with the knowledge of the specific conduct, ratifies the conduct involved; or
(2) the lawyer is a partner in the law firm in which the person is employed, or has direct, supervisory authority over the person, and knows of the conduct at a time when its consequences can be avoided or mitigated but fails to take reasonable remedial action.”
¶10It is argued that plaintiff’s counsel’s lack of knowledge of his secretary’s conduct as defined in rule 5.3(c) somehow supports a claim of excusable neglect pursuant to rule 60(b)(1). Even if we were to assume plaintiff’s counsel was not in violation of rule 5.3(c) (an undeveloped factual and legal issue which is not for this court to decide), we would conclude it had no significance. Whether he knew of specific conduct by a nonlawyer assistant that violated the Rules of Professional Conduct and whether he acted inappropriately given that knowledge are different inquiries from the determination of excusable neglect under rule 60.
¶11Although not explored in the plaintiff’s brief, we recognize *612that a relevant factor to be considered by the judge in evaluating the excusability of the neglect is “whether the error is chargeable to the party’s legal representative, rather than to the party himself.” Berube v. McKesson Wine & Spirits Co., 7 Mass. App. Ct. 426, 431 (1979). We have, however, approached this factor with caution, stressing the general rule that “litigants are properly bound by the conduct of their attorneys.” Tibbittsv. Wisniewski, 27 Mass. App. Ct. at 733. See Berubev. McKesson Wine & Spirits Co., 7 Mass. App. Ct. at 431 & n.10. Moreover, the plaintiff has not provided an affidavit detailing, for example, unsuccessful attempts to contact his attorney over the course of several years or instances of evasion or unresponsiveness by the plaintiff’s secretary. Such an affidavit perhaps may have demonstrated to the motion judge the plaintiff’s own diligence as distinguished from his counsel’s lack thereof, or lent some support to counsel’s claims of obstruction by his secretary. .
¶12We finally note that even though certain of the Berubefactors may provide limited support for the plaintiff’s argument,
¶13Order denying motion for relief from judgment affirmed.
¶14Order denying motion for reconsideration affirmed.
¶15 After the brief was filed, Lyons filed a notice of withdrawal as counsel. Prior to oral argument, however, he notified the court that he would appear and argue the case.
¶16In the plaintiff’s brief and in plaintiff’s counsel’s affidavit supporting the motion for reconsideration, it is represented that in at least twelve of the other cases motions to vacate the dismissals have been granted.
¶17The plaintiff’s record appendix contains affidavits and other materials related to other cases. There is nothing to indicate that these materials were filed and considered by the judge in this case. Therefore, they are not part of the record on appeal, nor would they be considered significant if they were.
¶18These factors are “(1) whether the offending party has acted promptly after entry of judgment to assert his claim for relief therefrom; (2) whether there is a showing either by way of affidavit, or otherwise apparent on the record, that the claim sought to be revived has merit; (3) whether the neglectful conduct occurs before trial, as opposed to during, or after the trial; (4) whether the neglect was the product of a consciously chosen course of conduct on the part of counsel; (5) whether prejudice has resulted to the other party; (6) whether *610the error is chargeable to the party’s legal representative, rather than to the party himself.” Berube v. McKesson Wine & Spirits Co., 7 Mass. App. Ct. 426, 430-431 (1979).
¶19This is also not a case involving an isolated mistake by an associate or legal assistant. Compare Weller v. Socony Vacuum Oil Co., 2 F.R.D. 158 (S.D.N.Y. 1941) (excusable neglect found despite oversight by law clerk missed by supervising attorney).
¶20This rule has not been interpreted in our case law except in a footnote reference to a prosecutor’s obligation to ensure that victim-witness advocates comply with discovery orders. Commonwealth v. Bing Sial Liang, 434 Mass. 131, 136 n.8 (2001).
¶21We note that rule 5.3(c) is only one of several Massachusetts Rules of Professional Conduct of conceivable relevance here. See Mass.R.Prof.C. 5.3(a), 426 Mass. 1408 (1998) (oversight responsibilities of partner concern*612ing nonlawyer assistant); Mass.R.Prof.C. 5.3(b), 426 Mass. 1408 (1998) (oversight responsibilities of a lawyer having direct supervisory responsibilities for nonlawyer assistant); Mass.R.Prof.C. 1.3, 426 Mass. 1313 (1998) (“A lawyer shall act with reasonable diligence . . .”); Mass.R.Prof.C. 1.4(a), 426 Mass. 1314 (1998) (“A lawyer shall keep a client reasonably informed about the status of a matter”); and Mass.R.Prof.C. 5.5.(b), 426 Mass. 1410 (1998) (“A lawyer shall not . . . assist a person who is not a member of the bar in the performance of activity that constitutes the unauthorized practice of law”).
¶22For example, although the plaintiff has provided little information about the accident itself, his counsel does include in his affidavit that the defendant was cited by the police for failure to use caution while turning, thereby at least suggesting that the case has some merit. See Berubev. McKesson Wine & Spirits Co., 7 Mass. App. Ct. at 431; Taiv. Boston, 45 Mass. App. Ct. at 222.