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72 F.4th 630

Jay Hannah v. UPS

U.S. Courts of Appeals

Decided July 10, 2023

U.S. Courts of Appeals · decided 2023-07-10

Applies 12 U.S.C. § 4 · 13 U.S.C. § 4 · 14 U.S.C. § 4 · 3 U.S.C. § 4 · 4 U.S.C. § 4

Relies on US Airways, Inc. v. Barnett · Barwick v. Celotex Corp. · Perma Research & Development Co. v. Singer Co.

Decided 2023-07-10

USCA4 Appeal: 21-1647      Doc: 34         Filed: 07/10/2023     Pg: 1 of 15




                                               PUBLISHED

                               UNITED STATES COURT OF APPEALS
                                   FOR THE FOURTH CIRCUIT


                                               No. 21-1647


        JAY HANNAH,

                             Plaintiff - Appellant,

                      v.

        UNITED PARCEL SERVICE, INC.,

                             Defendant - Appellee.


        Appeal from the United States District Court for the Southern District of West Virginia, at
        Charleston. Joseph R. Goodwin, District Judge. (2:20-cv-00120)


        Argued: January 26, 2023                                          Decided: July 10, 2023


        Before NIEMEYER, RUSHING, and HEYTENS, Circuit Judges.


        Affirmed by published opinion. Judge Niemeyer wrote the opinion, in which Judge
        Rushing and Judge Heytens joined.


        ARGUED: Hoyt Eric Glazer, GLAZER SAAD ANDERSON, LC, Huntington, West
        Virginia, for Appellant. Richard M. Wallace, LITTLER MENDELSON, P.C., Charleston,
        West Virginia, for Appellee. ON BRIEF: Kameron Miller, LITTLER MENDELSON,
        P.C., Charleston, West Virginia, for Appellee.
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        NIEMEYER, Circuit Judge:

               When Jay Hannah, a package delivery driver for United Parcel Service, Inc.

        (“UPS”), injured his hip and buttocks, he requested that he be allowed to drive his route

        with a smaller truck that would have a softer suspension or, alternatively, that he be

        assigned to an “inside job.” Because UPS had determined that the route that Hannah had

        been driving required a larger truck and there were no openings for inside work at the time,

        UPS instead accommodated Hannah by allowing him to take an unpaid leave of absence

        until his hip and buttocks healed and he could return to work.

               Hannah commenced this action under the Americans with Disabilities Act of 1990

        (“ADA”), 
42 U.S.C. § 12101
 et seq., alleging that UPS’s refusal to provide him with the

        accommodations he requested violated his rights under the ADA. The district court granted

        summary judgment to UPS, concluding, as a matter of law, that Hannah had not shown that

        the accommodations he requested were reasonable and that Hannah’s unpaid leave of

        absence constituted a reasonable accommodation in the circumstances.

               For the reasons given herein, we affirm.


                                                     I

               Hannah, who had been a UPS employee in Parkersburg, West Virginia, since 2008,

        began experiencing pain in his lower back, hip, and buttocks in December 2017. His

        condition was then diagnosed as hip bursitis. At the time, Hannah was assigned to a

        delivery route, for which he had bid under the governing collective bargaining agreement

        and which, as UPS had determined, required him to drive a truck with a 600-cubic-foot


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        capacity to carry all the packages to be delivered on his route. That size truck, however,

        had a stiff suspension, which made for a rough ride that aggravated Hannah’s injury. After

        UPS accommodated his request for a better padded seat, he still could only work

        sporadically until October 2018. At that time, his physician diagnosed him with sacroiliitis

        and cleared him to return to work, so long as he avoided prolonged sitting until November

        1, 2018. Hannah then made a request to UPS for an accommodation under the ADA to

        provide him with a smaller vehicle, a van with a cargo capacity of 300 to 400 cubic feet,

        which would have a softer suspension and thus would provide him with an easier ride.

        Alternatively, he requested assignment to an “inside job” within a 30-mile radius for which

        he was qualified until he could return to his route.

               UPS officials met with Hannah and then conferred among themselves and

        determined that UPS could not provide Hannah with the smaller vehicle he had requested

        because such a van would have an insufficient capacity to serve his route. Thus, providing

        Hannah with such a van would require either that Hannah give a part of his route to another

        driver or that Hannah himself complete the route in multiple trips. UPS found neither

        option to be feasible, as each would violate the governing collective bargaining agreement.

        With respect to inside work, UPS advised Hannah that it had no openings at the time, but

        it would consider him for any such opening when it occurred. While UPS thus denied

        Hannah the particular accommodations he requested, it did allow him to retain his job and

        take leave without pay until he could return to work. And after several months, Hannah

        did return to work, continuing to drive the route to which he was assigned in a truck suited

        for that route.

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               After returning to work, Hannah commenced this action against UPS under the

        ADA for its failure to provide him with either of the accommodations that he requested.

        The district court granted UPS’s motion for summary judgment, concluding that Hannah

        failed to carry his burden of demonstrating that he could perform the essential functions of

        his job with the accommodations requested. The court also concluded that the leave of

        absence that UPS provided was in fact a reasonable accommodation, even though not one

        that Hannah had requested.

               This appeal followed.



                                                     II

               The issue in this case turns on whether Hannah, who was temporarily disabled,

        requested a reasonable accommodation under the ADA and whether UPS, in providing a

        different accommodation that was not requested by Hannah, complied with its duties in

        response to Hannah’s request.

               The record shows that because of his hip and buttocks condition, Hannah was unable

        to drive the 600-cubic-foot truck provided to him for delivering the route’s packages

        because the truck’s stiff suspension resulted in too harsh a ride. He requested that UPS

        provide him with a 300- to 400-cubic-foot van, which had a softer suspension and which,

        he claimed, would enable him to drive his route. Hannah acknowledged that the smaller

        van would need to hold all of the packages for delivery on his assigned route. He also

        stated that he was not sure that such a van would be able to hold all of the packages because

        “I’ve never got a chance to try it out.” But he agreed that if such a van could not

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        accommodate all of the packages, his request would require that he “displace somebody

        from another route,” implicating the collective bargaining agreement. Alternatively, he

        requested “an inside job,” such as washing vehicles or sorting packages.

               UPS rejected Hannah’s requests. In defending its position, UPS explained that

        delivery routes were assigned to drivers based on seniority and their bids for the routes, as

        provided by the collective bargaining agreement. And the size of vehicle assigned to each

        route was based on the expected volume of packages for that route. Thus, a 600-cubic-foot

        truck was assigned to Hannah’s route because UPS had determined that that was the size

        of truck that the route required. In addition, UPS noted that the collective bargaining

        agreement restricted drivers to working no more than 9.5 hours per day. In light of these

        restrictions, it explained that a 300- to 400-cubic-foot van would not be able to service

        Hannah’s route — Hannah “would have . . . [to] put [work] on another driver or drivers . . .

        [w]hich potentially would put them over 9.5 hours dispatched; [and] they are protected

        from working over 9.5 hours in the collective bargaining agreement.” And, as UPS

        explained, Hannah’s doing the route himself with a smaller truck would require multiple

        trips. That would not only require him to work more than 9.5 hours but would also be

        unreasonable because of the substantial increase in costs in terms of maintenance, wear

        and tear on the vehicle, and fuel and oil usage. UPS also noted that it would be a “safety

        risk to have Mr. Hannah continue to drive up and down the road all day long . . . [b]ecause

        it is proven the more miles that you incur, the more at risk you are to have an auto accident.”

        As to an inside job, UPS told Hannah that it had no suitable vacancies at the time but that

        it would continue to look for one. In these circumstances, UPS provided Hannah with the

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        accommodation of granting him an indefinite unpaid leave of absence with the option to

        return to work when his hip and buttocks healed. Hannah did not agree that that was a

        reasonable accommodation, although he remained on leave until finally returning to work

        several months later.

               The issue, in short, is whether the accommodations Hannah requested were

        reasonable under the ADA and whether the accommodation UPS did provide was a

        reasonable one, albeit not agreeable to Hannah.

               The ADA prohibits an employer from discriminating against an employee with a

        disability if the employee can perform the essential functions of his job with “reasonable

        accommodation.” 
42 U.S.C. § 12112
(a), (b)(5); 
id.
 § 12111(8). In making a claim under

        the ADA for a failure to accommodate, the employee has the burden of establishing a prima

        facie case by showing “(1) that he was an individual who had a disability within the

        meaning of the statute; (2) that the employer had notice of his disability; (3) that with

        reasonable accommodation he could perform the essential functions of the position; and

        (4) that the employer refused to make such accommodations.” Wilson v. Dollar Gen.

        Corp., 
717 F.3d 337, 345
 (4th Cir. 2013) (cleaned up). In carrying out the burden of

        establishing a reasonable accommodation in the context of a workplace governed by a

        collective bargaining agreement, the employee must show either that the requested

        accommodation would not violate the agreement or that some “special circumstances” exist

        that nonetheless make “the requested accommodation . . . reasonable on the particular

        facts.” US Airways, Inc. v. Barnett, 
535 U.S. 391, 403, 405
 (2002) (cleaned up).



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               In this case, Hannah did not meet this burden.          While he did request an

        accommodation of driving a smaller van with a softer suspension, he acknowledged that

        such a van would have a cargo capacity of 300 to 400 cubic feet, whereas the vehicle that

        UPS had designated as necessary to perform his route had a capacity of 600 cubic feet.

        And, as UPS determined, such a shortfall in capacity would prevent Hannah from

        completing his route in one trip and within 9.5 hours. UPS explained that, in that

        circumstance, it would have been necessary to adjust another driver’s route to take on part

        of Hannah’s route. But each scenario — requiring work longer than 9.5 hours or adjusting

        another driver’s route — would violate the collective bargaining agreement, as UPS

        explained. Routes were assigned by seniority pursuant to a bidding process, and drivers

        could work no more than 9.5 hours per day. Hannah has provided no solution to these

        problems arising from his request to be given a smaller truck or van.

               Moreover, an accommodation is not reasonable if it does not “enable[] the employee

        to perform the essential functions of the job.” Myers v. Hose, 
50 F.3d 278, 283
 (4th Cir.

        1995). Here, Hannah has not addressed whether his proposed accommodation would

        require alteration of the “essential functions” of the job he had previously occupied as

        determined by UPS. UPS designed the delivery routes and assigned trucks to them with

        the capacity that it determined was needed to complete the routes. And when an employee,

        such as Hannah, bid on the route, the essential functions of the job of driving that route

        were so defined. Consequently, when Hannah sought an accommodation for his injury,

        part of his burden of demonstrating its reasonableness was to show that it would allow him

        to perform the essential functions of the position. See 
42 U.S.C. § 12111
(8); Wilson, 717

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        F.3d at 345. And to satisfy that burden, he is not free simply to redefine the job. The ADA

        directs that consideration be given “to the employer’s judgment as to what functions of a

        job are essential.” 
42 U.S.C. § 12111
(8) (emphasis added). The ADA’s regulatory

        guidance explains this point in detail, stating:

               It is important to note that the inquiry into essential functions is not intended
               to second guess an employer’s business judgment with regard to production
               standards, whether qualitative or quantitative, nor to require employers to
               lower such standards. . . . If an employer requires its typists to be able to
               accurately type 75 words per minute, it will not be called upon to explain
               why an inaccurate work product, or a typing speed of 65 words per minute,
               would not be adequate. Similarly, if a hotel requires its service workers to
               thoroughly clean 16 rooms per day, it will not have to explain why it requires
               thorough cleaning, or why it chose a 16 room rather than a 10 room
               requirement.

        29 C.F.R. pt. 1630, app. § 1630.2(n). Yet, Hannah’s requested accommodation for a

        smaller truck or van fails to give the appropriate consideration to UPS’s requirements for

        his job; he fails to demonstrate that he can, with his requested accommodation, “perform

        the essential functions of the employment position” that he held before his injury. 
42 U.S.C. § 12111
(8). His requested accommodation was accordingly not reasonable within

        the meaning of the ADA.

               In addition, Hannah has not shown that there was a vacancy that would allow him

        to do inside work.

               In short, Hannah has not carried his burden of demonstrating that the

        accommodations he requested were reasonable.

               In response to Hannah’s request for accommodation and in light of the lack of

        reasonable alternatives, UPS decided to place Hannah on an indefinite unpaid leave of


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        absence until he could return to work. But Hannah complains that “[he] did not want

        medical leave” and that such leave “prevented [him] from earning his wages.” Yet, he

        provides no authority as to why that accommodation was not a reasonable one in the

        circumstances. He only argues that it was not the accommodation he requested and that it

        provided him with no wages.

               First, it is well settled that the “ultimate discretion” to choose among reasonable

        accommodations rests with the employer. Reyazuddin v. Montgomery Cnty., 
789 F.3d 407
,

        415–16 (4th Cir. 2015) (quoting Hankins v. The Gap, Inc., 
84 F.3d 797, 800
 (6th Cir.

        1996)). And it is also clear that the ADA specifically authorizes unpaid leave as a

        reasonable accommodation. The Act provides that a “reasonable accommodation” may

        include “job restructuring, . . . modified work schedules, . . . and other similar

        accommodations.” 
42 U.S.C. § 12111
(9)(B). And these examples are further explained in

        regulatory guidance to include “permitting the use of accrued paid leave or providing

        additional unpaid leave for necessary treatment.” 29 C.F.R. pt. 1630, app. § 1630.2(o)

        (emphasis added); see also Wilson, 717 F.3d at 344–45. While a period of unpaid leave

        might not always be a reasonable accommodation, such leave may be reasonable where the

        disability that interferes with an employee’s capacity to complete assigned tasks is

        temporary and there is reason to believe that a leave of absence will provide a period during

        which the employee will be able to recover and return to work. See Graves v. Finch Pruyn

        & Co., 
457 F.3d 181
, 185–86 (2d Cir. 2006); Humphrey v. Mem’l Hosps. Ass’n, 
239 F.3d 1128
, 1135–36 (9th Cir. 2001); Cehrs v. Ne. Ohio Alzheimer’s Rsch. Ctr., 
155 F.3d 775, 783
 (6th Cir. 1998); Baucom v. Potter, 
225 F. Supp. 2d 585, 592
 (D. Md. 2002) (“[A] leave

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        of absence to obtain medical treatment for alcoholism can be a reasonable accommodation

        if it is likely that, following treatment, the plaintiff would be able to safely return to his

        duties”). Such was the case here. During the leave-of-absence accommodation provided

        by UPS, Hannah received treatment, and, when he felt ready, he returned to full-time

        employment as a UPS package delivery driver. That Hannah would have preferred to be

        accommodated in some other way does not support a claim of discrimination under the

        ADA.

               At bottom, we conclude that the district court did not err in concluding that, as a

        matter of law, Hannah failed to demonstrate that he requested a reasonable accommodation

        that would allow him to perform the essential functions of his job, as is required to establish

        his ADA claim.


                                                      III

               Hannah maintains that in any event, material factual disputes precluded granting

        summary judgment to UPS and that the district court erred in overlooking or misstating

        them. He contends that there were factual disputes as to whether he would have “been able

        to complete his assigned route with one of his requested vehicles” and whether his

        requested accommodation “would have actually caused a violation of the [collective

        bargaining agreement].” He has acknowledged, however, that “if his requested truck could

        not hold all the packages for his route, then that would violate the [collective bargaining

        agreement].” (Emphasis in original). Thus, the dispute actually reduces to whether the




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        requested van could handle all the packages for delivery on his route. And on this issue,

        the record reveals no triable factual dispute.

                First, it was undisputed that UPS selected a 600-cubic-foot truck for Hannah’s route

        because it considered such a truck to be necessary for the number of packages to be

        delivered on the route. As the UPS representative explained, “[I]n order to let Mr. Hannah

        [drive] a smaller vehicle, he would have had to have taken the work off of that [vehicle]

        . . . and put it on another driver or drivers in that particular loop as we would call it.” The

        representative also explained, “[I]f you were to put Mr. Hannah in a smaller vehicle and

        keep him on the same route, he would have to do multiple trips to and from the facility to

        continue to get his packages.” He explained that those considerations led UPS to decide

        “that it [was] not a reasonable accommodation to get [Hannah] a smaller vehicle.”

                Hannah did not dispute those facts in his deposition. When asked whether the

        packages for his route would fit in a van, he could only say, “I believe so. It was never

        tried.” He added that UPS simply “didn’t try to see if a van would have worked on my

        route with all the packages.” This does not contradict UPS’s determination that a 600-

        cubic-foot truck was necessary to complete Hannah’s route. It was more the expression of

        a hope or a request for an empirical study to determine whether he could do the route with

        a van of only 300 to 400 cubic feet. Because Hannah had the burden of proof, he needed

        to do more than express optimism that his intuition was correct to create a triable issue of

        fact.

                Perhaps recognizing this, Hannah filed an affidavit during the litigation, which he

        now argues sufficed to create a dispute of fact. In that affidavit, he stated, despite what he

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        had said to the contrary in his deposition, “The Dodge Truck and UPS Van could hold all

        of my packages on my route because it was a country route. On some occasions a few

        stops might have received a lot of packages but then UPS could’ve put those on another

        driver and then gave me a few of that driver[’]s stops that weren’t bulky.” This claim

        appears to be only a hopeful opinion, offered without any supporting factual basis. And

        more importantly, it is well established that “a party who has been examined at length on

        deposition [cannot] raise an issue of fact simply by submitting an affidavit contradicting

        his own prior testimony,” because to allow that “would greatly diminish the utility of

        summary judgment as a procedure for screening out sham issues of fact.” Barwick v.

        Celotex Corp., 
736 F.2d 946, 960
 (4th Cir. 1984) (quoting Perma Rsch. & Dev. Co. v.

        Singer, 
410 F.2d 572, 578
 (2d Cir. 1969)); see also Stevenson v. City of Seat Pleasant, 
743 F.3d 411, 422
 (4th Cir. 2014).


                                                    IV

               Finally, Hannah contends that UPS did not, as required by the ADA, “engage in an

        interactive[] communication with [him] to determine if a reasonable accommodation

        existed” or that there was, at least, a factual dispute as to whether it did. See 
29 C.F.R. § 1630.2
(o)(3) (stating that in determining an appropriate accommodation, “it may be

        necessary for the [employer] to initiate an informal, interactive process with the

        [employee]”).

               Hannah agrees that he first made his request for a reasonable accommodation under

        the ADA on or about September 6, 2018. Before that date, he requested that UPS fit his


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        truck with a more padded and supportive seat so as to mitigate any undue jarring of his

        buttocks, and UPS accommodated that request. But he agrees that it was in September

        when he made his request for an ADA accommodation. The record shows that UPS

        acknowledged the request and asked that Hannah’s medical provider complete a medical

        information form. Hannah’s physician did complete the form, indicating that Hannah had

        sacroiliitis and was currently unable to perform all of the functions of his position based

        on Hannah’s representation that he was “unable to tolerate riding on a seat.” And his

        physician noted that his “only [job] restriction [was] driving [a] truck” and stated that

        Hannah could return to work but “should avoid prolonged sitting” until November 1, 2018.

               Then, on October 19, 2018, Hannah met with several UPS officials, including its

        human resources manager, to discuss his request for an accommodation. During that

        meeting, Hannah completed an “Accommodation Checklist,” on which he wrote that his

        medical restrictions prevented him from “prolong[ed] sitting in a UPS truck that[’]s full

        size and 500 [cubic feet] and above.” He also wrote that he was requesting a “delivery van

        or pickup truck that has softer suspension.” As he later explained,

               The suspension [in a regular UPS truck] is harsh because we have to carry so
               many boxes. So they have to have stiff suspension to hold all those boxes.
               And that makes the harsh ride.

        In the Accommodation Checklist, Hannah also requested alternatively that he be

        transferred to another position that did not involve driving, such as a “preload” role or “the

        night shift.” Finally, he indicated that he would be willing to commute within 30 miles of

        the UPS center in Marietta, Ohio.



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               After meeting with Hannah and receiving Hannah’s Accommodation Checklist, the

        human resources manager and other UPS employees “reviewed” and “discussed” Hannah’s

        request for a smaller vehicle. After “discussing” and “evaluating” “how many packages

        [Hannah] was delivering on his route,” they decided a smaller vehicle “would not be a

        reasonable accommodation.” They also recognized that when drivers bid on different

        routes based on seniority, a “package car is typically assigned to [the] route” and “to switch

        a package car out on a route, it would have to be the same size of car due to . . . all things

        pertaining to that route.” They also discussed how sharing Hannah’s route with other

        drivers would not be possible under the collective bargaining agreement, and having

        Hannah drive the route in a smaller vehicle would involve multiple trips, which could not

        be done in a timely manner, would not be cost effective, and would implicate safety risks.

               Thus, in a letter dated December 21, 2018, UPS informed Hannah that, “after

        carefully reviewing [his] situation,” it was “not aware of any available position at UPS at

        [the] time for which [he was] qualified and capable of performing the essential job

        functions with or without reasonable accommodation.” The letter indicated that UPS

        would “continue to look for such available position for up to six months” and that if his

        “condition or abilities change[d] in the future,” or if he were to “become aware of an open

        position that [he] believe[d] [he was] capable of performing,” he should contact UPS so

        that it could “re-evaluate the situation.”

               Hannah has not proffered what additional interaction he believes was required or

        what additional discussions he and UPS representatives could have had with each other



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        that could have made a difference.        We conclude that nothing more was required.

        Accordingly, we reject this argument.

                                              

               At bottom, Hannah has not presented evidence from which a jury could find that

        UPS was required to allow him to drive his assigned delivery route using a smaller vehicle

        when (1) UPS, in considering his request, discussed and evaluated the number of packages

        he was delivering on his route and determined that they would not consistently fit on the

        type of vehicle Hannah had requested and that there was no reasonable way to work around

        that impediment, and (2) Hannah has failed to present any real evidence to rebut that

        determination. Nor could a jury find that UPS was required to provide him with an

        alternative inside job when Hannah failed to show any opening for such a job. Finally,

        Hannah has failed to show, as a matter of law, that his leave of absence was not a reasonable

        accommodation. Accordingly, we affirm the district court’s grant of summary judgment

        to UPS.

                                                                                       AFFIRMED




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