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80 F.4th 607

Rex Real Est I v. Rex Real Est

U.S. Courts of Appeals

Decided September 6, 2023

U.S. Courts of Appeals · decided 2023-09-06

Cited by 4 later decisions — most recently July 2025

Applies 15 U.S.C. § 1052 (§ 2 of the Trademark Act of 1946 (Lanham Act)) · 15 U.S.C. § 1055 (§ 5 of the Trademark Act of 1946 (Lanham Act)) · 15 U.S.C. § 1114 (§ 32 of the Trademark Act of 1946 (Lanham Act)) · 15 U.S.C. § 1125 (§ 43 of the Trademark Act of 1946 (Lanham Act))

Relies on Allen v. Wright · Two Pesos, Inc. v. Taco Cabana, Inc. · Wal-Mart Stores, Inc. v. Samara Brothers, Inc.

Good law ✅— No negative treatment on recordhow we know

Decided 2023-09-06

View the full empirical analysis of this case →

Case: 22-50405      Document: 00516885530           Page: 1     Date Filed: 09/06/2023




            United States Court of Appeals
                 for the Fifth Circuit                                   United States Court of Appeals
                                                                                  Fifth Circuit

                                  ____________                                  FILED
                                                                         September 6, 2023
                                   No. 22-50405                            Lyle W. Cayce
                                  ____________                                  Clerk

   Rex Real Estate I, L.P.,

                                                              Plaintiff—Appellant,

                                        versus

   Rex Real Estate Exchange, Incorporated,

                                             Defendant—Appellee.
                   ______________________________

                   Appeal from the United States District Court
                        for the Western District of Texas
                             USDC No. 1:19-CV-696
                   ______________________________

   Before Richman, Chief Judge, and Haynes and Graves, Circuit
   Judges.
   James E. Graves, Jr., Circuit Judge:
          Plaintiff Rex Real Estate I, L.P. sued Defendant Rex Real Estate
   Exchange for trademark infringement. The district court granted
   Defendant’s motion for judgment as a matter of law after Plaintiff rested its
   case, and Plaintiff now appeals. A reasonable jury could not find in favor of
   Plaintiff’s Section 32(1) claim, but it could find in favor of Plaintiff’s Section
   43(a) claim. Therefore, we AFFIRM in part, REVERSE in part, and
   REMAND for further proceedings.
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                                     No. 22-50405


                                 I. Background
                               a. Factual Background
          Plaintiff is a real estate company founded by Rex and Sherese
   Glendenning that “specializes in the acquisition and sale of commercial,
   investment and development properties, both large and small, in the North
   Texas growth corridor.” Plaintiff only brokers real estate in the state of
   Texas, but it has clients throughout the United States and in other countries.
          Mr. and Mrs. Glendenning first entered the Texas real estate business
   in 1987. In February 1987, Mr. Glendenning registered a sole proprietorship
   called “Rex Glendenning Real Estate.” Around this time, Mrs. Glendenning
   thought their last name was too long and began answering the business’s
   phone as “Rex Real Estate.” On July 10, 1990, Mr. Glendenning registered
   another sole proprietorship called “Rex Real Estate.” On September 16,
   1991, the Glendennings incorporated Rex Real Estate Inc., naming
   themselves as the two members of the Board of Directors. Finally, in
   December 1998, the Glendennings filed a limited partnership agreement
   forming Rex Real Estate I, L.P., the Plaintiff in this case. Rex Real Estate, Inc.
   was named as a general partner with a two percent ownership interest, and
   Mr. and Mrs. Glendenning were each named as limited partners with fortynine percent ownership interests.
          Plaintiff has used three trademarks throughout its existence: “REX,”
   “REX Real Estate,” and a logo showing a crown alongside the words “REX
   Real Estate” (“crown mark”). On January 13, 2015, the U.S. Patent and
   Trademark Office (“USPTO”) accepted Plaintiff’s registration of the
   crown mark. According to Plaintiff’s submission, the mark’s first use in
   commerce was January 1, 1987. Plaintiff filed a federal trademark registration
   for the “REX” mark in June 2018, claiming its first use in commerce was
   December 31, 1987. Finally, it filed a federal trademark registration for the




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                                     No. 22-50405


   “Rex Real Estate” mark without the crown in June 2018, claiming its first
   use in commerce was December 31, 1990.
          According to its website, Plaintiff has developed “a diverse portfolio
   of retail, office, industrial and mixed-used properties throughout Texas,
   [and] REX Real Estate and founder Rex Glendenning have closed hundreds
   of millions of dollars in investment transactions for private and institutional
   investors.” Plaintiff has also brokered some residential real estate. At trial,
   Mrs. Glendenning identified two instances where the business sold single
   family homes. One of those homes was sold to the Glendennings’ daughter
   and son-in-law, Matthew Kiran, who is also a long-time sales agent for
   Plaintiff. Plaintiff’s residential listings from 2009 to 2022 include three
   properties identified as single-family residences sold to individual buyers and
   six properties identified as residences with acreage sold to individual buyers.
   Three of these sales involved parties related to Plaintiff or its employees: one
   was the sale of Mrs. Glendenning’s parents’ home, one was a sale to Kiran’s
   son, and the other was the aforementioned sale to the Glendennings’
   daughter and Kiran. The vast majority of Plaintiff’s “residential” listings
   from 2009 to 2022 were investment properties sold to corporate entities.
   These transactions averaged over 238 acres and over $6 million per sale.
          Defendant Rex Exchange offers an online platform for homeowners
   and homebuyers to transact the sale of single-family homes. It uses artificial
   intelligence and other data-based technology to match likely buyers with
   homes. It started in 2015 in California, and it is now headquartered in Austin,
   Texas. Its business is designed to “help home buyers and sellers avoid
   excessive costs associated with the traditional real estate agent-based
   model.” It operates in twenty-five cities in fifteen states, and it first expanded
   into Austin in 2018. Defendant’s historical average sales price of a home in
   Texas is approximately $365,000, and the average lot size is 0.38 acres.




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                                      No. 22-50405


              Defendant’s CEO, Jack Ryan, testified that he came up with the name
   Rex Exchange in 2012 or 2013 to “mimic” the idea of the New York Stock
   Exchange but make it residential. He first learned of Plaintiff along with other
   companies named Rex when his company’s lawyer performed a search with
   the USPTO in June 2014. Defendant’s first website domain name was
   Rexchange—“R” for residential real estate and “ex” for exchange. In
   September 2014, Defendant purchased a “REX” trademark from a company
   called Azavea that had registered the mark for the following use: “computer
   software for use in search and displaying real estate information on a global
   computer network.” Azavea’s mark was registered with the USPTO in
   2006 with an October 31, 2002 priority date.
              In Texas, Defendant advertised in print and radio advertisements
   under the name “Rex.” It promoted its expansion into Dallas using the
   names “Rex” and “REX Real Estate,” and it has used a logo with the words
   “REX Real Estate” on its website and promotional materials.
                              b. Procedural Background
              Plaintiff sued Defendant for trademark infringement, trademark
   dilution, and unfair competition under federal and state law. After engaging
   in discovery, the parties cross-moved for summary judgment. The magistrate
   judge issued a report recommending that the district court deny both
   motions. The magistrate judge noted there were still genuine disputes of
   material fact as to: (1) whether Plaintiff’s marks have acquired secondary
   meaning, (2) whether consumer confusion was probable, and (3) whether
   Defendant holds priority of use through the Rex mark it acquired from
   Azavea. Both parties filed objections, but the district court adopted the report
   in full.
              The jury trial commenced on April 8, 2022. At trial, Plaintiff only
   pressed its trademark infringement claims. It called seven witnesses: (1)




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                                    No. 22-50405


   Sherese Glendenning; (2) Matthew Kiran; (3) Jack Ryan; (4) Robert
   Cheetham (by deposition); (5) Danielle Gervasi; (6) Rex Glendenning; and
   (7) Jeffery Stec. The district court admitted 521 exhibits into evidence.
          When Plaintiff rested its case on April 12, 2022, Defendant orally
   moved for judgment as a matter of law. Defendant argued that Plaintiff failed
   to meet its burden in three ways: (1) proof of legally protectable trademark
   rights; (2) proof of a likelihood of confusion caused by Defendant’s use of its
   “Rex” trademarks; and (3) proof of actual damages attributable to the alleged
   infringement of Plaintiff’s marks.
          The following day, the district court orally granted Defendant’s Rule
   50 motion. The court then asked for supplemental briefing on the motion it
   had granted. After Plaintiff and Defendant submitted their supplemental
   briefs, the district court issued a written order granting the motion on May
   18, 2022. It later entered final judgment in favor of Defendant, and Plaintiff
   timely appealed. Plaintiff only appeals the judgment against its federal
   infringement claims under the Lanham Act.
                          II. Standard of Review
          We review de novo a district court’s grant of judgment as a matter of
   law, applying the same legal standard it used. Foreman v. Babcock & Wilcox
   Co., 
117 F.3d 800, 804
 (5th Cir. 1997). Judgment as a matter of law is proper
   when “there is no legally sufficient evidentiary basis for a reasonable jury to
   have found for that party with respect to that issue.” Fed. R. Civ. P. 50(a).
   In evaluating the district court’s grant of judgment as a matter of law, we
   “consider all of the evidence (and not just that evidence which supports the
   non-mover’s case) in the light most favorable to the non-movant, drawing all
   factual inferences in favor of the non-moving party, and leaving credibility
   determinations, the weighing of the evidence, and the drawing of legitimate
   inferences from the facts to the jury.” Foreman, 
117 F.3d at 804
. “A mere




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                                    No. 22-50405


   scintilla of evidence is insufficient to present a question for the jury.” 
Id.
   (citation omitted). We can affirm the district court if the result is correct,
   “even if our affirmance is upon grounds not relied upon by the district
   court.” 
Id.
                                III. Discussion
          Plaintiff alleges trademark infringement in violation of Sections 32(1)
   and 43(a) of the Lanham Act, which are codified as 
15 U.S.C. § 1114
(1) and
   
15 U.S.C. § 1125
(a), respectively. Section 32(1) creates a cause of action for
   infringement of registered marks; Section 43(a) creates a cause of action for
   infringement of unregistered marks. Amazing Spaces, Inc. v. Metro Mini
   Storage, 
608 F.3d 225
, 236 n.8 (5th Cir. 2010) (“The Lanham Act provides
   separate causes of action for infringement of a registered mark and an
   unregistered mark.”). The same two elements apply to both causes of action.
   
Id.
 To prevail on its claims, Plaintiff must show (1) it possesses a legally
   protectable trademark and (2) Defendant’s use of this trademark “creates a
   likelihood of confusion as to source, affiliation, or sponsorship.” Streamline
   Prod. Sys., Inc. v. Streamline Mfg., Inc., 
851 F.3d 440, 450
 (5th Cir. 2017)
   (citation omitted). Before addressing these two prongs, we begin with a
   threshold element: statutory standing.
                               a. Statutory Standing
          Defendant first argues we should affirm the district court’s judgment
   because Plaintiff has failed to show that it owns the marks. Whether a plaintiff
   has a sufficient interest in a mark to sue under the Lanham Act is a question
   of statutory standing. “Unlike Article III standing, statutory standing is not
   jurisdictional. Instead, it asks the merits question of whether or not a
   particular cause of action authorizes an injured plaintiff to sue.” Simmons v.
   UBS Fin. Servs., Inc., 
972 F.3d 664
, 666 (5th Cir. 2020) (citation and internal
   quotation marks omitted). We apply the same standard of review to statutory




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                                          No. 22-50405


   standing as we do to the elements of the cause of action. HCB Fin. Corp. v.
   McPherson, 
8 F.4th 335
, 339 (5th Cir. 2021).
           A claimant has “statutory standing” if its claim “fall[s] within the
   zone of interests protected by” the statute. Allen v. Wright, 
468 U.S. 737, 751
   (1984). Section 32(1) protects registered trademarks and provides a cause of
   action against any person who “use[s] in commerce any . . . imitation of a
   registered mark . . . likely to cause confusion, or to cause mistake, or to
   deceive.” 
15 U.S.C. § 1114
(1). This cause of action is only available to the
   “registrant” of the trademark at issue, but “registrant” is defined to include
   the original registrant’s “legal representatives, predecessors, successors and
   assigns.” 
Id.
 § 1127. Under the Lanham Act, the owner is the only proper
   party to apply for registration of a mark. Id. § 1051(a)(1) (“The owner of a
   trademark used in commerce may request registration of its trademark.”).
   Therefore, only an owner or a true assignee has statutory standing to bring a
   claim under section 32(1). Neutron Depot, L.L.C. v. Bankrate, Inc., 
798 F. App’x 803
, 806 (5th Cir. 2020)1; accord Fed. Treasury Enter. Sojuzplodoimport
   v. SPI Spirits Ltd., 
726 F.3d 62, 72
 (2d Cir. 2013).
           On the other hand, Section 43(a) protects unregistered trademarks
   and provides a cause of action to “any person who believes that he or she is
   likely to be damaged by such [infringing] act.” 
Id.
 § 1125(a)(1).2 Thus,

           _____________________
           1
            Although an unpublished opinion issued on or after January 1, 1996 is generally
   not precedential, it may be considered as persuasive authority. Ballard v. Burton, 
444 F.3d 391
, 401 & n.7 (5th Cir. 2006).
           2
              The Supreme Court has cautioned that not just any person can sue under Section
   43(a). In a case that involved a false advertising claim under Section 43(a)(1)(B) [
15 U.S.C. § 1125
(a)(1)(B)], the Court held that a plaintiff must show the following to establish
   statutory standing: (1) it is within the “zone of interest” protected by the statute; and (2)
   proximate causation between its injury and the alleged statutory violation. Lexmark Int’l,
   Inc. v. Static Control Components, Inc., 
572 U.S. 118
, 131–33 (2014).




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                                    No. 22-50405


   Section 43(a) does not require a plaintiff to establish ownership of a
   trademark as an element of its cause of action. Belmora L.L.C. v. Bayer
   Consumer Care AG, 
819 F.3d 697, 706
 (4th Cir. 2016) (“Significantly, the
   plain language of § 43(a) does not require that a plaintiff possess or have used
   a trademark in U.S. commerce as an element of the cause of action.”).
   Accordingly, Defendant’s challenge to Plaintiff’s ownership applies only to
   Plaintiff’s infringement claim under Section 32(1).
          “Rights in a trademark are determined by the date of the mark’s first
   use in commerce. The party who first uses a mark in commerce is said to have
   priority over other users.” Hana Fin., Inc. v. Hana Bank, 
574 U.S. 418
, 419
   (2015); Blue Bell, Inc. v. Farah Mfg. Co., Inc., 
508 F.2d 1260
, 1264–65 (5th
   Cir. 1975) (“Ownership of a mark ‘requires a combination of both
   appropriation and use in trade.’”). Plaintiff argues that “the Glendennings
   have wholly controlled use of the marks from the start—first as sole
   proprietors, then as sole directors of Rex Real Estate, Inc., and now as 49
   percent owners each of the limited partnership (with the other 2 percent
   owned by the corporation).” But according to the evidence submitted by
   Plaintiff, Rex Glendenning first used the three marks in commerce between
   1987 and 1990 as a sole proprietor. Under Texas law, a sole proprietorship is
   one and the same as the person who is the proprietor. Ideal Lease Serv., Inc.
   v. Amoco Prod. Co., 
662 S.W.2d 951, 952
 (Tex. 1983). Thus, Mr. Glendenning
   became the original owner of the marks when he first used them in commerce
   many years before Plaintiff was formed.
          Plaintiff claims the Lanham Act permitted it to register the marks
   because “an applicant seeking to register a trademark may benefit from its
   use by a related company.” 
15 U.S.C. § 1055
. A “related company” is
   defined as “any person whose use of a mark is controlled by the owner of the
   mark with respect to the nature and quality of the goods or services on or in
   connection with which the mark is used.” 
Id.
 § 1127. The term “person”



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                                     No. 22-50405


   includes juristic persons and natural persons. Id. While the owner who
   registers the mark may benefit from the mark’s use by related companies, this
   does not displace the requirement that only the owner can seek registration.
   Id. § 1051(a)(1).
          Under the Lanham Act, assignments of marks that have already been
   federally registered must be in writing. Id. § 1060 (“Assignments shall be by
   instruments in writing duly executed.”). Defendant relies on a Second
   Circuit case to argue that the assignment here must have been in writing, but
   that case is inapposite because it involved the transfer of a mark that was
   already federally registered. SPI Spirits, 
726 F.3d at 67
. On the other hand,
   Plaintiff argues that no assignment was needed because the marks were not
   previously federally registered. In support, it cites Diebold for the proposition
   that “[i]t is well settled that an assignment in writing is not necessary to pass
   rights in a trademark.” Diebold, Inc. v. Multra-Guard, Inc., 
189 U.S.P.Q. 119
,
   
1975 WL 20913
, *6 (T.T.A.B. Oct. 2, 1975). However, the Trademark Trial
   and Appeal Board went on to say that “[t]he acquisition of such rights may
   be established by oral testimony and if such oral testimony is clear and
   uncontradictory testimony it may be accepted to prove the assignment.” 
Id.
   While assignment by writing is not necessary to transfer ownership of a
   trademark under common law, an assignment is still necessary. Id.; 3 J.
   Thomas McCarthy, McCarthy on Trademarks and Unfair
   Competition § 18:4 (5th ed. 2022) (“An assignment in writing is not
   necessary to pass common law rights in a trademark.”). As our sister Circuit
   has explained, “[r]equiring strong evidence to establish an assignment is
   appropriate both to prevent parties from using self-serving testimony to gain
   ownership of trademarks and to give parties incentives to identify expressly
   the ownership of the marks they employ.” TMT N. Am., Inc. v. Magic Touch
   GmbH, 
124 F.3d 876, 884
 (7th Cir. 1997).




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                                    No. 22-50405


          At trial, Plaintiff failed to produce any evidence that Mr. Glendenning
   assigned his rights in the marks to Plaintiff. In one exchange, Defendant’s
   counsel asked Mrs. Glendenning, “There’s never been a time when you and
   your husband transferred any individual rights you might have had to any
   trademark to the limited partnership, correct?” to which she responded, “I
   don’t understand that question.” After some clarification, Defendant’s
   counsel asked the question again, and Mrs. Glendenning responded, “I
   apologize, but I truly do not understand the question. Rex and I own the
   trademarks and Rex Real Estate I is our limited partnership.” There was no
   other testimony regarding the assignment of the marks at trial.
          No reasonable jury could conclude that these statements amount to
   clear and uncontradictory testimony that Rex Glendenning assigned his
   rights in the marks to Plaintiff. Accordingly, we affirm the district court’s
   judgment as a matter of law as to Plaintiff’s Section 32(1) claim for any
   alleged infringement of the marks after they were federally registered.
   Foreman, 
117 F.3d at 804
 (Our affirmance can be upon grounds not relied
   upon by the district court). However, Defendant’s ownership challenge does
   not apply to Plaintiff’s claim under Section 43(a) for infringement of any
   marks before they were federally registered. We proceed to analyze the
   judgment as to that claim.
                                b. Protectable Marks
          For the first prong of its claim, Plaintiff must show that the marks are
   legally protectable. Streamline, 
851 F.3d at 450
. Plaintiff makes three
   arguments to that effect: (1) the crown logo is incontestable; (2) each of the
   three marks are inherently distinctive; and (3) each of the three marks have
   developed secondary meaning. Since we find a reasonable jury could
   conclude that the marks are inherently distinctive, we pretermit addressing
   the other two arguments.




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                                     No. 22-50405


          Based on the evidence submitted, the district court concluded that no
   reasonable jury could find that the marks are anything other than personal
   name marks. Plaintiff claims this was error and that its three marks are at least
   suggestive because it presented evidence that the marks refer not merely to
   Rex Glendenning but also to the Latin translation of “rex” as “king.”
          Marks are classified along a spectrum in order of increasing
   distinctiveness: (1) generic; (2) descriptive; (3) suggestive; (4) arbitrary; or
   (5) fanciful. Two Pesos, Inc. v. Taco Cabana, Inc., 
505 U.S. 763, 768
 (1992).
   Word marks that are suggestive, arbitrary, or fanciful are inherently
   distinctive. Wal–Mart Stores, Inc. v. Samara Bros., Inc., 
529 U.S. 205
, 210–11,
   (2000). A generic term refers to the class of which a good is a member.
   Xtreme Lashes, L.L.C. v. Xtended Beauty, Inc., 
576 F.3d 221, 227
 (5th Cir.
   2009). A descriptive term provides an attribute or quality of a good. 
Id.
 A
   suggestive term suggests, but does not describe, an attribute of the good; it
   requires the consumer to exercise his or her imagination to apply the
   trademark to the good. 
Id.
 This court prefers to “hav[e] a jury decide the
   issue of the categorization of a mark.” Streamline, 
851 F.3d at 453
. Although
   judgment as a matter of law “is rarely appropriate” on the factual question
   of categorization, Xtreme Lashes, 
576 F.3d at 232
, we may affirm such a
   judgment where the record compels it. Amazing Spaces, 
608 F.3d at 234
.
          Under the Lanham Act, a mark that is “primarily merely a surname”
   is not registerable in the absence of secondary meaning. 
15 U.S.C. § 1052
(e)(4). We also join our sister circuits in recognizing that “[f]or the
   purpose    of   trademark     analysis,        personal   names—both   surnames
   and first names—are generally regarded as descriptive terms which require
   proof of secondary meaning.” 815 Tonawanda St. Corp. v. Fay’s Drug Co., 
842 F.2d 643, 648
 (2d Cir. 1988); Perini Corp. v. Perini Const., Inc., 
915 F.2d 121, 125
 (4th Cir. 1990); Tana v. Dantanna’s, 
611 F.3d 767, 774
 (11th Cir. 2010);
   Quiksilver, Inc. v. Kymsta Corp., 
466 F.3d 749, 760
 (9th Cir. 2006). A mark



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                                   No. 22-50405


   can still be inherently distinctive if the public perceives the mark to be
   something other than a personal name. 2 J. Thomas McCarthy,
   McCarthy on Trademarks & Unfair Competition § 13:2 (5th
   ed. 2022) (“even if a mark actually consists of an actual personal name,
   secondary meaning will be required only if the public perceives the mark to
   be a personal name.”). However, “the mere fact that a word has a dictionary
   definition does not exclude the possibility that it is primarily merely a
   surname.” Lane Cap. Mgmt., Inc. v. Lane Cap. Mgmt., Inc., 
192 F.3d 337, 346
   (2d Cir. 1999). The relevant question is whether the purchasing public
   perceives the mark as a whole as primarily referring to a personal name. 
Id.
          In concluding that the marks are nothing more than personal name
   marks, the district court relied on Mr. Glendenning’s affidavit that Plaintiff
   submitted to the USPTO when it sought to cancel Defendant’s trademarks.
   In his declaration, he stated that “[a]mong consumers in the real estate
   industry, the name ‘REX’ has become synonymous with REX and Rex
   Glendenning as the exclusive source of the REX Real Estate Services, with
   Rex Glendenning as an individual being uniquely identified and recognized
   by consumers both in Texas and nationally as the founder of REX and REX
   Real Estate Services.” At trial, Mr. Glendenning confirmed the statements
   made in his declaration. But Mr. Glendenning also stated, “I believe in my
   deposition, I also stated that we also named -- put the crown over Rex because
   of the Latin meaning of king and -- but yes I don’t deny that my name’s Rex
   and that it means king in Latin and we adopted it as -- the name of our
   company.” At this point, Defendant’s counsel had Mr. Glendenning turn to
   a page in his deposition where the following exchange occurred:
          Q. (BY MR. FLYNN) And I’ll -- when you made the decision
          to adopt the name Rex Real Estate, why did you make that
          decision?




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                                     No. 22-50405


            A. Because I’m Rex, and I’m in the real estate business. And
            it’s my mark and we think it’s an excellent one and we decided
            to run with it the last three decades. The real Rex.
   Defendant’s counsel then asked, “When you made the decision to adopt the
   name Rex Real Estate, you did it because you’re Rex and you are in the real
   estate business, correct?” to which Mr. Glendenning responded, “That’s
   what it says.” However, there was other evidence at trial supporting
   Plaintiff’s claim that the public perceives the marks by their Latin meaning.
   For instance, Mrs. Glendenning testified that she “came up with the crown
   because Rex means king and that was that.” Plaintiff’s counsel also had Mr.
   Ryan, Defendant’s CEO, read a portion of Defendant’s response to an
   interrogatory where it said: “Defendant uses its mark Rex alone while
   plaintiff’s mark is Rex Real Estate. Defendant’s mark is most often
   accompanied by a crown, reinforcing the translation of Rex as a king in
   Latin.” Ryan confirmed this statement and clarified that the reference to
   Defendant is a typo because Plaintiff’s mark is most often accompanied by a
   crown.
            Plaintiff argues that the district court erred by relying on Mr.
   Glendenning’s affidavit because it looked only to what the company intended
   for the mark, not how consumers perceive it. But Mr. Glendenning’s
   declaration does not merely speak for himself or the company—he claimed
   that the name Rex has become synonymous with him as a person and founder
   of the company to consumers in the real estate industry. Plaintiff did not
   submit any evidence showing that the relevant consuming public associates
   the Rex marks with their purported Latin meaning. Nevertheless, it
   submitted evidence that Defendant views its marks by their Latin translation.
   While Defendant is not necessarily a member of the “purchasing public,”
   the fact that some party outside of Plaintiff recognizes the Latin translation
   support its claims that the marks could be inherently distinctive. While there




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                                    No. 22-50405


   was strong evidence that the marks are perceived by the public as primarily a
   personal name, the record does not compel that conclusion. Amazing Spaces,
   
608 F.3d at 234
. The district court erred by deciding as a matter of law that
   Plaintiff’s marks are not inherently distinctive.
                            c. Likelihood of Confusion
          The second prong—“likelihood of confusion”—requires Plaintiff to
   show that Defendants’ use of the “Rex” marks “create[d] a likelihood of
   confusion in the minds of potential consumers as to the source, affiliation, or
   sponsorship.” Springboards To Educ., Inc. v. Houston Indep. Sch. Dist., 
912 F.3d 805, 811-12
 (5th Cir. 2019) (quoting Elvis Presley Enters., Inc. v. Capece,
   
141 F.3d 188, 193
 (5th Cir. 1998)). To evaluate whether there is a likelihood of
   confusion, we use a non-exhaustive list of factors known as the “digits of
   confusion.” Xtreme Lashes, 
576 F.3d at 227
. The digits are: “(1) the type of
   trademark; (2) mark similarity; (3) product similarity; (4) outlet and
   purchaser identity; (5) advertising media identity; (6) defendant’s intent; (7)
   actual confusion; and (8) care exercised by potential purchasers.” 
Id.
 “No
   digit is dispositive, and the digits may weigh differently from case to case,
   ‘depending on the particular facts and circumstances involved.’” 
Id.
   (citation omitted). “In addition to the digits of confusion, the particular
   context in which the mark appears must receive special emphasis.” Scott
   Fetzer Co. v. House of Vacuums Inc., 
381 F.3d 477, 485-86
 (5th Cir. 2004).
   “While likelihood of confusion is typically a question of fact, summary
   judgment is proper if the ‘record compels the conclusion that the movant is
   entitled to judgment as a matter of law.’” Xtreme Lashes, 
576 F.3d at 227
   (citation omitted); see also Springboards, 
912 F.3d at 818
 (affirming grant of
   summary judgment because “the great weight of the digits suggests there is
   no likelihood of confusion.”); Perry v. H. J. Heinz Co. Brands, L.L.C., 
994 F.3d 466
, 473 (5th Cir. 2021) (affirming grant of summary judgment on
   likelihood of confusion). We address each digit in turn.



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                                     No. 22-50405


                              i. The type of trademark.
             “‘Type of trademark’ refers to the strength of the senior mark.”
   Xtreme Lashes, 
576 F.3d at 227
. “We analyze two factors in determining the
   strength of a mark: (1) the mark’s position along the distinctiveness
   spectrum, and (2) ‘the standing of the mark in the marketplace.’”
   Springboards, 
912 F.3d at 814
 (citation omitted). The first factor refers to the
   five categories of increasing distinctiveness that marks generally fall into.
   Xtreme Lashes, 
576 F.3d at 227
. As discussed above, Plaintiff has presented
   sufficient evidence for a reasonable jury to conclude that the marks are at
   least suggestive.
             The second factor is “the standing of the mark in the marketplace.”
   Springboards, 
912 F.3d at 814
 (internal quotation marks and citation omitted).
   Here, the district court found that the marks had low standing because many
   other entities in Texas have “Rex” names, and some of those businesses are
   involved in real estate. Plaintiff challenges the district court’s reliance on
   third-party usage in other industries, but “[a]ll third-party use of a mark, not
   just use in the same industry as a plaintiff, may be relevant to whether a
   plaintiff’s mark is strong or weak.” Bd. of Supervisors for La. State Univ. Agric.
   & Mech. Coll. v. Smack Apparel Co., 
550 F.3d 465, 479
 (5th Cir. 2008). Still,
   third-party usage is especially relevant when it falls within the same industry
   or category of services. Springboards, 
912 F.3d at 815
 (numerous third-party
   literacy programs using language similar or nearly identical to plaintiff’s
   marks “suggests that consumers will not associate the junior mark’s use with
   the senior mark user”); Sun Banks of Fla., Inc. v. Sun Fed. Sav. & Loan Ass’n,
   
651 F.2d 311, 316
 (5th Cir. 1981) (A significant number of other Florida
   financial institutions using “Sun” in their names lessened the standing of the
   mark). “[T]he key is whether the third-party use diminishes in the public’s
   mind the association of the mark with the plaintiff.” Smack Apparel, 
550 F.3d at 479
.



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                                    No. 22-50405


          Defendant claims there are hundreds of entities using “Rex” in their
   business name, including in real estate. It follows this assertion with ranges
   of citations to over 1000 pages in the record on appeal, and it does not specify
   which pages in these ranges show other “Rex” entities involved in Texas real
   estate. We have noted that “it is not the function of the Court of Appeals to
   comb the record for possible error, but rather it is counsel’s responsibility to
   point out distinctly and specifically the precise matters complained of, with
   appropriate citations to the page or pages in the record where the matters
   appear.” United States v. Martinez-Mercado, 
888 F.2d 1484, 1492
 (5th Cir.
   1989). The same goes for the Appellee—we will not go on a fishing
   expedition in search of evidence to support Defendant’s argument. While
   there are many other entities named “Rex” in Texas, Defendant has not
   satisfactorily pointed us to evidence of other Texas businesses using the term
   “Rex” in real estate. Furthermore, the jury saw proof that only Plaintiff and
   Defendant appear in the first page of results in a Google search for “Rex Real
   Estate Texas.” Plaintiff also asserts that the numerous calls it received from
   confused consumers who heard Defendant’s advertisements shows that the
   marks have strong standing in the marketplace because it could mean that the
   callers assumed that Plaintiff was the sole source of the advertising. This is a
   plausible inference for a jury to make. Taken together and in the light most
   favorable to the Plaintiff, a reasonable jury could find that this factor weighs
   in favor of Plaintiff.
                                ii. Mark similarity.
          The degree of similarity between marks “is determined by comparing
   the marks’ appearance, sound, and meaning.” Elvis Presley Enters., 
141 F.3d at 201
. “Similarity of appearance is determined on the basis of the total effect
   of the designation, rather than on a comparison of individual features,” but
   “courts should give more attention to the dominant features of a mark.”




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                                     No. 22-50405


   Xtreme Lashes, 
576 F.3d at 228
 (internal quotation marks and citations
   omitted).
          The district court concluded that the crown logo and one of
   Defendant’s logos are visually distinct because they use different fonts,
   colors, and design elements. However, these two logos contain the same
   words, “Rex Real Estate,” in a similar configuration. Plaintiff also submitted
   evidence that Defendant has advertised itself as “Rex Real Estate” and
   “Rex.” A reasonable jury could find these marks similar enough to confuse
   their origin. Xtreme Lashes, 
576 F.3d at 228
.
               iii & iv. Product similarity and identity of purchasers.
          “The greater the similarity between the products and services, the
   greater the likelihood of confusion.” Exxon Corp. v. Texas Motor Exch. of
   Houston, Inc., 
628 F.2d 500, 505
 (5th Cir. 1980). Likewise, “[d]issimilarities
   between the retail outlets for and the predominant consumers of plaintiff’s
   and defendants’ goods lessen the possibility of confusion, mistake, or
   deception.” 
Id.
 (quotation marks and citation omitted). “When products or
   services are noncompeting, the confusion at issue is one of sponsorship,
   affiliation, or connection.” Elvis Presley Enters., 
141 F.3d at 202
. “The danger
   of affiliation or sponsorship confusion increases when the junior user’s
   services are in a market that is one into which the senior user would naturally
   expand . . . The actual intent of the senior user to expand is not particularly
   probative of whether the junior user’s market is one into which the senior
   user would naturally expand . . . Consumer perception is the controlling
   factor.” 
Id.
 “If consumers believe, even though falsely, that the natural
   tendency of producers of the type of goods marketed by the prior user is to
   expand into the market for the type of goods marketed by the subsequent
   user, confusion may be likely.” 
Id.
 (citation omitted).




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                                     No. 22-50405


          Plaintiff argues that it and Defendant offer similar services because
   both offer “real estate brokerage services,” both “firms have brokered deals
   for various types of properties,” and “both regard the same companies as
   their direct competitors.”
          As discussed above, Plaintiff presented at most nine recorded
   instances where it was involved in the sale of single-family homes to
   individual buyers between 2009 and 2022. However, Plaintiff closes
   thousands of real estate deals, including almost four-hundred deals in 2015
   alone. Even the vast majority of its “residential” listings were sold to
   corporate entities. On the other hand, Defendant exclusively focuses on
   selling single family homes to homebuyers who are seeking a home to live in.
   Clearly, Plaintiff and Defendant operate in different corners of the real estate
   market and cater to different sets of prospective customers. While Plaintiff
   and Defendant may both regard Sotheby’s, Coldwell Banker, and Redfin as
   competitors, Plaintiff’s expert testified that these companies sell both
   residential and commercial real estate. Thus, Plaintiff primarily competes
   with their commercial listings while Defendant primarily competes with their
   residential listings, and this does not support Plaintiff’s argument that both
   companies provide the same services.
          Plaintiff rarely brokers single-family homes, and there is no indication
   that it intends to expand into this market. But its actual intent to expand into
   this market is not particularly probative. Elvis Presley Enters., 
141 F.3d at 202
.
   The question is whether the consuming public would believe that the natural
   tendency of brokers involved in commercial and investment real estate is to
   expand into the brokerage of single-family homes. 
Id.
 While this progression
   strikes us as unlikely, we cannot say that no reasonable jury could reach this
   conclusion with regard to the consuming public since Plaintiff and Defendant
   are both involved in brokering real estate. A reasonable jury could weigh this
   digit in Plaintiff’s favor.



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                                     No. 22-50405


                          v. Advertising media identity.
          For this factor, we look to the “similarity between the parties’
   advertising campaigns. The greater the similarity in the campaigns, the
   greater the likelihood of confusion.” Exxon, 
628 F.2d at 506
.
          Plaintiff’s and Defendant’s divergent advertising identities reflect
   their divergent business practices. Plaintiff spends 86% of its annual
   advertising budget on leasing its corporate suite at AT&T Stadium for
   entertaining clients. It also hosts an annual dove hunt for both existing and
   prospective clients. Matthew Kiran, Plaintiff’s long-time sales agent,
   testified that Plaintiff focuses its business on face-to-face interactions:
   “you’ll hear a lot of stuff about high tech and algorithms and matching this
   and that. We’re high touch. We want to do business face-to-face, people-topeople. That’s what we do. And so, our business is different from the internet
   computer thing.” Mr. Glendenning testified that Plaintiff does not use digital
   marketing. By contrast, Mr. Ryan testified that Defendant’s business model
   is “direct to consumer with internet . . . we’re very much a digital
   relationship.” Accordingly, Defendant focuses on targeting potential
   consumers with online advertisements. While both companies use signage,
   print advertisements, and radio spots to a limited extent, the lions’ share of
   Plaintiff’s advertising expenses go to entertaining its clients in person while
   the lions’ share of Defendant’s advertising expenses go to targeting potential
   customers online. No reasonable jury could find that this factor weighs in
   Plaintiff’s favor.
                              vi. Defendant’s intent.
          The district court found no evidence that Defendant intentionally
   used the Rex mark because of Plaintiff’s business. Plaintiff does not challenge
   this finding, but it does challenge the district court’s conclusion that this
   factor weighs against it. Plaintiff is correct. “If there is no evidence of intent




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                                         No. 22-50405


   to confuse, then this factor is neutral.” Viacom Int’l v. IJR Cap. Invs., L.L.C.,
   
891 F.3d 178, 195
 (5th Cir. 2018). This factor does not weigh in favor of either
   party.
                                   vii. Actual confusion.
            “Actual confusion need not be proven,” but it is “the best evidence
   of a likelihood of confusion.” Xtreme Lashes, 
576 F.3d at 229
. “A plaintiff
   may show actual confusion using anecdotal instances of consumer confusion,
   systematic consumer surveys, or both.” Streamline, 
851 F.3d at 457
 (citation
   omitted). A plaintiff alleging infringement must show that the defendant’s
   use of marks, “as opposed to some other source, caused a likelihood of
   confusion.” Scott Fetzer, 
381 F.3d at 487
.
            In this appeal, Plaintiff relies only on anecdotal instances of confusion.
   Plaintiff presents instances of people who inadvertently contacted one party
   while looking to do business with or contact the other. It also presents
   evidence of people confused about whether Plaintiff is affiliated with
   Defendant. Relying principally on our decision in Elvis Presley Enterprises, it
   argues that these instances are sufficient to show actual confusion even if they
   did not result in swayed customer purchases. See 
141 F.3d at 204
. In turn,
   Defendant relies principally on our decision in Streamline Production Systems
   to argue that Plaintiff’s anecdotes show nothing more than a “fleeting mixup of names” and that proof of swayed customer purchases is required. See
   
851 F.3d at 457
. Since there has been some confusion over what kind of actual
   confusion counts,3 we now take a closer a look at our precedent in this area.



            _____________________
            3
             See, e.g., Savage Tavern, Inc. v. Signature Stag, L.L.C., 
589 F. Supp. 3d 624
, 655
   (N.D. Tex. 2022) (“the Fifth Circuit’s caselaw is muddled as to whether a sale is required
   for proof of actual confusion.”)




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                                    No. 22-50405


          More recently, this court has held that plaintiffs must show instances
   of confusion resulting in swayed customer purchases. Future Proof Brands,
   L.L.C. v. Molson Coors Beverage Co., 
982 F.3d 280
, 297 (5th Cir. 2020)
   (plaintiff failed to show actual confusion because it “provide[d] no evidence
   that that confusion ‘swayed consumer purchases.’”); Streamline, 
851 F.3d at 457
 (evidence of actual confusion “must show that ‘[t]he confusion was
   caused by the trademarks employed and it swayed consumer purchases.’”).
   However, this requirement conflicts with some of our earlier cases. For
   instance, in World Carpets, the plaintiff was a wholesale distributor of carpets
   who sued a group of Texas carpet retailers. World Carpets, Inc. v. Dick
   Littrell’s New World Carpets, 
438 F.2d 482, 484
 (5th Cir. 1971). While
   plaintiff “found it economically advantageous to refrain from participating in
   any retail activity in order to retain the good will of its independent retail
   customers,” the defendant’s use of a similar mark led plaintiff’s own retailers
   to complain to plaintiff because they believed it had entered the retail market.
   
Id.
 Considering evidence that the plaintiff’s customers were confused as to
   whether plaintiff had entered the retail market, we affirmed the district
   court’s directed verdict on a likelihood of confusion. 
Id. at 489
. While there
   was evidence that its own customers were confused as to the defendant’s
   affiliation with plaintiff, there was no proof that this confusion swayed
   customer purchases. Further, proof of confusion on the part of ultimate
   purchasers is not required. Fuji Photo Film Co. v. Shinohara Shoji Kabushiki
   Kaisha, 
754 F.2d 591, 597
 (5th Cir. 1985) (“the trial court appears to have
   believed that only actual confusion on the part of ultimate purchasers was
   relevant, and for this reason to have discounted the evidence (and its own
   findings) of actual confusion on the part of distributors and trade show
   visitors. This was error as well.”). In Elvis Presley Enterprises, we explicitly
   noted that “[i]nfringement can be based upon confusion that creates initial
   consumer interest, even though no actual sale is finally completed as a result




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                                    No. 22-50405


   of the confusion.” 
141 F.3d at 204
. Accordingly, to the extent our more
   recent cases require proof of swayed customer purchases, our prior holdings
   control. Arnold v. U.S. Dep’t of Interior, 
213 F.3d 193
, 196 n.4 (5th Cir. 2000)
   (“[U]nder the rule of orderliness, to the extent that a more recent case
   contradicts an older case, the newer language has no effect.”).
          Still, we must determine what weight to assign to the instances that
   Plaintiff has submitted. Plaintiff relies on Xtreme Lashes for the proposition
   that “very little proof of actual confusion [is] necessary to prove the
   likelihood of confusion.” 
576 F.3d at 229
. It also cites Streamline where we
   explained that likelihood of confusion “can be supported by testimony of a
   single known incident of actual confusion.” 
851 F.3d at 457
 (citing La. World
   Exposition, Inc. v. Logue, 
746 F.2d 1033
, 1041 (5th Cir. 1984)). However, the
   plaintiff in Louisiana World Exposition submitted testimony from a customer
   who purchased one of defendant’s tee shirts thinking it was made by plaintiff.
   Id. And Xtreme Lashes involved two instances where potential customers of
   plaintiff were confused into buying products from defendant. Xtreme Lashes,
   
576 F.3d at 230
. Thus, very little proof is required when customer purchases
   were actually swayed. However, as discussed below, more is required when
   the confusion did not or cannot sway purchases.
          In Domino’s Pizza, we reversed the district court’s holding that there
   was a likelihood of confusion between plaintiff’s “Domino” mark and
   defendant’s “Domino’s Pizza” mark. Amstar Corp. v. Domino’s Pizza, Inc.,
   
615 F.2d 252, 255
 (5th Cir. 1980). In that case, the plaintiff presented
   evidence that two people had inquired about whether defendant was related
   to plaintiff. “In view of the fact that both plaintiff’s and defendants’ sales
   currently run into the millions of dollars each year, these isolated instances
   of actual confusion are insufficient to sustain a finding of likelihood of
   confusion.” 
Id. at 263
. Thus, isolated instances of confusion about the
   affiliation of two companies that do not result in redirected business are not



                                         22
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                                     No. 22-50405


   enough to sustain a finding of actual confusion. Additionally, proof of actual
   confusion not involving swayed customer purchases should be weighed
   against the parties’ total volume of sales.
          In Sun Banks, we reversed a district court’s finding of a likelihood of
   confusion between the marks of plaintiff, Sun Banks of Florida, and
   defendant, Sun Federal Savings and Loan Association. Sun Banks of Fla., Inc.
   v. Sun Fed. Sav. & Loan Ass’n, 
651 F.2d 311, 313
 (5th Cir. 1981). For evidence
   of actual confusion, the plaintiff’s president requested that employees report
   incidents of confusion stemming from the defendant’s use of the word
   “Sun” in its name. 
Id. at 319
. Less than fifteen incidents were reported over
   a three-year period, and none were contacts by “a potential customer
   considering whether to transact business with one or the other of the
   parties.” 
Id.
 The plaintiff also produced four witnesses who had inquired
   whether the two companies were related, but “in each instance there is no
   indication that the inquiry was made by a potential customer concerning the
   transaction of business.” 
Id.
 “Although the record contains several isolated
   instances of uncertainty whether there was a connection between the two
   businesses, in light of the number of transactions conducted and the extent
   of the parties’ advertising, the amount of past confusion is negligible.” 
Id.
 In
   addition to reaffirming that instances of uncertainty about affiliation or
   connection can be weighed against each company’s volume of business as a
   whole, Sun Banks instructs that we also look to the volume of each company’s
   advertising. Additionally, actual confusion has more weight if it is a potential
   customer considering whether to transact business with one or the other.
          In Armco, we affirmed the trial court’s finding of a likelihood of
   confusion. Armco, Inc. v. Armco Burglar Alarm Co., 
693 F.2d 1155, 1156
 (5th
   Cir. 1982). In that case, plaintiff provided evidence that one of its employees
   received phone calls once a month from people trying to reach defendant,
   and two other employees who had received one phone call each from people



                                          23
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                                      No. 22-50405


   trying to reach the defendant. 
Id. at 1160
. There, we distinguished Domino’s
   Pizza and Sun Banks because the evidence of actual confusion was “thin” in
   those cases. 
Id.
 Citing an Eleventh Circuit case analyzing Fifth Circuit case
   law, we explained that our “precedents give varying weight to evidence of
   actual confusion, depending on whether it is short-lived confusion by
   individuals casually acquainted with a business or lasting confusion by actual
   customers.” 
Id.
 at n.11 (citing Safeway Stores, Inc. v. Safeway Discount Drugs,
   
675 F.2d 1160
, 1166–1167 (11th Cir. 1982)). The two companies provided
   different products to different customers, so there was no possibility that the
   misdirected phone calls could divert sales away from the plaintiff.
   Nevertheless, we credited this evidence in affirming the lower court’s finding
   of likelihood of confusion on clear error review. 
Id. at 1160
.
          In Elvis Presley Enterprises, we held that “[i]nfringement can be based
   upon confusion that creates initial consumer interest, even though no actual
   sale is finally completed as a result of the confusion.” Elvis Presley Enterprises,
   Inc. v. Capece, 
141 F.3d 188, 204
 (5th Cir. 1998) (citing 3 J. Thomas
   McCarthy, McCarthy                  On       Trademarks          and    Unfair
   Competition § 23:6 (4th ed. 1997)). Initial confusion, even if it is “later
   dissipated by further inspection of the goods, services, or premises . . . is
   relevant to a determination of a likelihood of confusion.” Id. (citations
   omitted). Such confusion “gives the junior user credibility during the early
   stages of a transaction and can possibly bar the senior user from consideration
   by the consumer once the confusion is dissipated.” Id. In that case, Elvis
   Presley Enterprises (“EPE”), the assignee and registrant of all trademarks,
   copyrights, and publicity rights belonging to the Elvis Presley estate, sued the
   owner of a Houston bar called “the Velvet Elvis.” Id. at 191. EPE presented
   the testimony of various witnesses who “initially thought the Defendants’
   bar was a place that was associated with Elvis Presley and that it might have
   Elvis merchandise for sale.” Id. at 204. After entering, each witness had no




                                           24
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                                     No. 22-50405


   doubt the bar was not affiliated with Elvis in any way. Id. Concluding that this
   kind of initial interest confusion was still relevant, we observed the following:
          Despite the confusion being dissipated, this initial-interest
          confusion is beneficial to the Defendants because it brings
          patrons in the door; indeed, it brought at least one of EPE’s
          witnesses into the bar. Once in the door, the confusion has
          succeeded because some patrons may stay, despite realizing
          that the bar has no relationship with EPE. This initial-interest
          confusion is even more significant because the Defendants’ bar
          sometimes charges a cover charge for entry, which allows the
          Defendants to benefit from initial-interest confusion before it
          can be dissipated by entry into the bar.
   Id. at 204. Unlike Sun Banks, these instances involved potential customers of
   plaintiff because they were interested in official Elvis merchandise, but they
   walked in defendant’s door because they were confused as to affiliation.
          With these decisions to guide our analysis, we turn to the evidence in
   this case. Plaintiff points to two instances of people who inadvertently
   contacted Defendant while looking to do business with or contact Plaintiff.
   On September 13, 2018, one person sent Defendant a chat message on their
   website stating, “I need REX Glendenning email or phone number.”
   Defendant’s chat agent responded, “We currently don’t have anyone with
   that name at this company.” On June 14, 2019, another person sent a chat
   message inquiring about a property stating, “You have your signs up in
   Prosper and areas around there for large parcels of land,” but the chat agent
   responded, “Sorry, we do not sell land and we are not in the Dallas area.” In
   both of those cases, people intending to contact Plaintiff inadvertently
   contacted Defendant. In each case, the person inquiring clearly intended to
   contact or transact business with Plaintiff. Thus, unlike the initial interest
   confusion in Elvis Presley, this confusion did not present the possibility of
   garnering the Defendant business before or after it was dissipated.




                                          25
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                                     No. 22-50405


          Plaintiff next points to three instances where it received phone calls
   from people who had seen or heard Defendant’s advertisements. It also
   presents one instance where a customer of Defendant sent a letter to Plaintiff
   complaining about Defendant’s services. The district court disregarded
   these instances because none involved people who were seeking to do
   business with Plaintiff. However, under Armco, proof that the plaintiff is
   receiving calls from people who are trying to do business with the other party
   can still be relevant even where there is no realistic possibility that business
   can be diverted. 
693 F.2d at 1160
. Finally, Plaintiff presents two instances of
   third parties confusing the companies or their locations. As we have
   explained, those anecdotes are relevant because proof of actual confusion is
   not limited to actual or potential customers. Fuji, 
754 F.2d at 597
.
          Plaintiff’s anecdotal proof of confusion does not involve swayed
   customer purchases or initial interest confusion that can result in swayed
   business. It also does not involve “potential customer[s] considering whether
   to transact business with one or the other of the parties.” Sun Banks, 
651 F.2d at 319
. But it has presented instances of potential customers of each
   respective company mistakenly contacting the other. Armco, 
693 F.2d at 1160
. These instances are relevant, but their weight is lessened by Plaintiff’s
   and Defendant’s high volume of business and extensive advertising. Sun
   Banks, 
651 F.2d at 319
. Nevertheless, because Plaintiff has presented some
   relevant evidence of actual confusion, a reasonable jury could conclude that
   this digit weighs in its favor.
             viii. Degree of care exercised by potential purchasers.
          For the final digit, we determine the degree of care by looking to both
   the kind of goods or services offered and the kind of purchasers. “Where
   items are relatively inexpensive, a buyer may take less care in selecting the
   item, thereby increasing the risk of confusion . . . However, a high price tag




                                         26
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                                     No. 22-50405


   alone does not negate other [digits of confusion], especially if the goods or
   marks are similar.” Streamline, 
851 F.3d at 458
 (internal quotation marks and
   citations omitted). “[P]rofessional and institutional” purchasers “are
   virtually certain to be informed, deliberative buyers.” Oreck Corp. v. U.S.
   Floor Sys., Inc., 
803 F.2d 166, 173
 (5th Cir. 1986).
          Plaintiff relies on the Trademark Trial and Appeal Board’s conclusion
   that “average homeowners do not use a high degree of care in selecting their
   broker.” Real Est. One, Inc. v. Real Est. 100 Enterprises Corp., 
212 U.S.P.Q. 957
, 
1981 WL 40478
, at *3 (T.T.A.B. 1981). That case involved two real
   estate brokerage companies that were “primarily directed to residential
   listings and sales.” 
Id.
 Even if Defendant’s customers do not use a high
   degree of care in selecting their broker for single-family homes, Plaintiff’s
   customers are not average homebuyers or homeowners—they are by and
   large corporate entities and wealthy individuals investing in commercial and
   residential real estate. Such customers are “virtually certain to be informed,
   deliberative buyers.” Oreck, 
803 F.2d at 173
; accord Int’l Council of Shopping
   Centers, Inc. v. RECONCRE, L.L.C., 
2021 WL 148387
, at *5 (D.D.C. Jan. 14,
   2021) (“it is hard to deny that commercial real estate market participants are,
   by and large, sophisticated consumers.”). Plaintiff’s potential customers
   exercise a high degree of care, so no reasonable jury could find that this digit
   weighs in favor of Plaintiff.
                              ix. Weighing the Digits
          Since a reasonable jury could conclude that some of these factors,
   including the important factor of actual confusion, weigh in Plaintiff’s favor,
   a reasonable jury could also find a “probability of confusion” between
   Plaintiff and Defendant’s marks. Xtreme Lashes, 
576 F.3d at 226
. The district
   court erred by holding that Plaintiff could not establish a likelihood of
   confusion as a matter of law.




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Case: 22-50405     Document: 00516885530           Page: 28   Date Filed: 09/06/2023




                                    No. 22-50405


                                    d. Damages
          Plaintiff also challenges the district court’s holding on damages for
   corrective advertising and reasonable royalties. Since we remand for a new
   trial, we need not address those issues.
                               IV. Conclusion
          No reasonable jury could conclude that Plaintiff owned the marks, so
   we affirm the district court’s judgment as a matter of law as to Plaintiff’s
   Section 32(1) claim for alleged infringement of the marks after federal
   registration. However, taking the evidence in the light most favorable to
   Plaintiff and “leaving credibility determinations, the weighing of the
   evidence, and the drawing of legitimate inferences from the facts to the jury,”
   a reasonable jury could find in favor of Plaintiff’s claim under Section 43(a)
   for infringement of the marks before they were federally registered. We
   AFFIRM in part, REVERSE in part, and REMAND for further
   proceedings.




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