(a) The ombudsman shall, by regulations adopted under AS 44.62 (Administrative Procedure Act), establish procedures for receiving and processing complaints, conducting investigations, reporting findings, and ensuring that confidential information obtained by the ombudsman in the course of an investigation will not be improperly disclosed.
(b) The ombudsman may not charge fees for the submission or investigation of complaints.
Article 2. Jurisdiction and Initiation of Investigations.