(1) Except as provided under subsection (b) of this section, the Department of Human Services may charge: A reasonable fee not to exceed ten dollars ($10.00) for researching, copying, or mailing records from a child maltreatment investigative file under this chapter; and
(2) A reasonable fee for reproducing copies of electronic media, such as audio tapes, video recordings, compact discs, or DVDs, and photographs.
(3) A fee shall not be charged to: A nonprofit or volunteer agency that requests searches of the investigative files; or
(4) A person who is indigent.