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220 ILCS 5/8-201

It is the policy of this State that no person should be denied essential utility service during the winter months due to financial inability to pay

P.A. 84-617.

It is also the policy of this State that public utilities and residential heating customers deal with each other in good faith and fair manner.

Official source: Illinois General Assembly. Reproduced from public-domain Illinois statutes; confirm against the official source for the current text. Not legal advice.