710 ILCS 25/45

(a) Upon referral by the Review Committee of a complaint for investigation, the Council shall make a prompt and full investigation of the matters complained of, attempt to negotiate a settlement, and report its findings and recommendations to the Director. (b) The report of the Council shall include its findings and recommendations as to damages and costs, if any. (c) After the Council has made its report, the Director shall promptly transmit the report by certified mail to all parties.