Sec. 1. An applicant for or a recipient of Medicaid may appeal to the office if one (1) of the following occurs:
(1) An application or a request is not acted upon by the county office within a reasonable time after the application or request is filed.
(2) The application is denied.
(3) The applicant or recipient is dissatisfied with the action of the county office.
(4) The recipient is dissatisfied with a determination made by the office under IC 12-15-8.5.