Sec. 11. (a) A consumer reporting agency shall place a security freeze on a protected consumer's consumer report if:
(1) the consumer reporting agency receives a request from the protected consumer's representative for the placement of the security freeze under this section; and
(2) the protected consumer's representative:
(A) submits the request to the consumer reporting agency at the address or other point of contact and in the manner specified by the consumer reporting agency;
(B) provides to the consumer reporting agency sufficient proof of identification of the protected consumer and the representative; and
(C) provides to the consumer reporting agency sufficient proof of authority to act on behalf of the protected consumer; and
(3) the protected consumer's representative pays to the consumer reporting agency a fee as provided in section 17 of this chapter.
(b) If a consumer reporting agency does not have a consumer report pertaining to a protected consumer when the consumer reporting agency receives a request under subsection (a), the consumer reporting agency shall create a record for the protected consumer.