Sec. 12. (a) The board may refuse to grant a certificate on the ground of failure to satisfy the good character requirement only if there is a substantial connection between the lack of good character of the applicant and the professional responsibilities of a licensee.
(b) A finding by the board of lack of good character must be supported by clear and convincing evidence.
(c) When an applicant is found to be unqualified for a certificate because of a lack of good character, the board shall furnish the applicant:
(1) a statement containing the findings of the board;
(2) a complete record of the evidence on which the determination was based; and
(3) a notice of the applicant's right of appeal.