Chapter

Internal Grievance Procedures

Ind. Code § 27-8-28-1— "Accident and sickness insurance policy"
Ind. Code § 27-8-28-2— "Commissioner"
Ind. Code § 27-8-28-3— "Covered individual"
Ind. Code § 27-8-28-4— "Department"
Ind. Code § 27-8-28-5— "External grievance"
Ind. Code § 27-8-28-6— "Grievance"
Ind. Code § 27-8-28-7— "Grievance procedure"
Ind. Code § 27-8-28-8— "Insured"
Ind. Code § 27-8-28-9— "Insurer"
Ind. Code § 27-8-28-10— Grievance procedure to comply with chapter requirements
Ind. Code § 27-8-28-11— Commissioner may examine procedure
Ind. Code § 27-8-28-12— Grievance records
Ind. Code § 27-8-28-13— Notice of grievance related information
Ind. Code § 27-8-28-14— Filing grievance; toll free number
Ind. Code § 27-8-28-15— Assistance in filing grievance; designation of representative
Ind. Code § 27-8-28-16— Policies and procedures for timely resolution of grievances
Ind. Code § 27-8-28-17— Policies and procedures for timely resolution of appeals of grievance decisions; filing of report for violation
Ind. Code § 27-8-28-18— Insurer prohibited from taking action
Ind. Code § 27-8-28-19— Grievance procedure filing; complaint analysis and reporting
Ind. Code § 27-8-28-20— Adoption of rules