(1) The cabinet shall require and shall ensure that all brokers shall permit a person to request and receive human service transportation with less than the time notice established by administrative regulation for scheduling transportation services if the person's physician submits verification to the broker that the person needs to be seen by the physician or another physician to whom the person is being referred for medical treatment. A broker who violates the provisions of this subsection shall be fined one thousand dollars ($1,000) and shall be subject to his or her contract being revoked by the cabinet.
(2) The physician verification required under subsection (1) of this section may be transmitted in any of the following methods:
(a) Oral verification over the telephone;
(b) Written verification transmitted electronically by computer or by facsimile; or (c) Written verification delivered by the person directly to the broker or subcontractor.