Any penalty levied by the department against an investor-owned electric distribution, transmission or natural gas distribution company for any violation of the department's standards of acceptable performance for emergency preparation and restoration of service for electric and gas distribution companies shall be credited back to the company's customers in a manner determined by the department.
Mass. Gen. Laws ch. 164, § 1K
Penalties to be credited back to customers
Official source: Massachusetts Legislature. Reproduced from public-domain Massachusetts statutes; confirm against the official source for the current text. Not legal advice.