1. Retaliatory action prohibited. A certificate of approval holder may not take retaliatory action against a wholesale licensee who files or indicates an intention to file a complaint of alleged violation of state or federal law or regulation by the certificate of approval holder with the appropriate state or federal regulatory authority.
2. Retaliatory action described. Retaliatory action includes, but is not limited to:
A. Refusal without good cause to continue the agreement; or
B. A material reduction in the quality of service or quantity of products available to the wholesale licensee under the agreement.