A quality assurance program may include but is not limited to the following activities:
(1) review of pending malpractice claims;
(2) review of quality assurance issues;
(3) identification of areas in need of improvement related to quality and appropriateness of patient care;
(4) promotion and evaluation of best practices;
(5) review and analysis of risk management issues;
(6) oversight of medical event management processes;
(7) prioritization of risk management activities;
(8) tracking of information and of trends identified by data;
(9) investigation of incidents related to quality;
(10) development of risk management strategies, education, and training;
(11) development and implementation of remedial solutions related to quality and appropriateness of patient care for all licensed professionals and other staff affiliated with the medical practice group;
(12) review of information and trends related to claims; and
(13) peer review and oversight of medical practitioners.