(1) The department may not deny or cancel a license without:
(a) delivery to the applicant or licensee of a written statement of the grounds for the denial or cancellation or the charge involved;
(b) an opportunity to answer at a hearing before the department to show cause, if any, why the license should not be denied or canceled.
(2) The licensee shall make written request to the department for a hearing within 10 days after notice of the grounds or charges has been received.