Neb. Rev. Stat. § 50-2009

(1) The Public Counsel may receive a complaint from any person concerning an administrative act. The Public Counsel shall conduct a suitable investigation into the things complained of unless the Public Counsel believes that: (a) The complainant has another remedy available which the complainant could reasonably be expected to use; (b) The grievance pertains to a matter outside the Public Counsel's power; (c) The complainant's interest is insufficiently related to the subject matter; (d) The complaint is trivial, frivolous, vexatious, or not made in good faith; (e) Other complaints are more worthy of attention; (f) The Public Counsel's resources are insufficient for adequate investigation; or (g) The complaint has been too long delayed to justify present examination of its merit. (2) The Public Counsel's declining to investigate a complaint shall not bar the Public Counsel from proceeding on the Public Counsel's own motion to inquire into related problems. After completing consideration of a complaint, whether or not it has been investigated, the Public Counsel shall suitably inform the complainant and the administrative agency involved.