The principal activity of the program shall be answering requests by telephone for poison information and making recommendations for appropriate management and treatment of poisoning exposure and overdose victims. Services of the poison control and drug information program shall also include:
a. Evaluating whether treatment can be accomplished in the home setting or whether transport to an emergency treatment facility is required;
b. Recommending treatment measures to appropriate personnel;
c. Providing follow-up education to prevent future similar incidents;
d. Providing community education programs designed to improve public awareness of poisoning and overdose problems and to educate the public regarding prevention; and
e. Answering drug information questions from health professionals by providing current and accurate information relating to drugs and their therapeutic uses.