The office shall investigate and seek to resolve complaints and concerns communicated by or on behalf of patients, residents or clients of any long-term care facility. The office may initiate investigations based on its observations of the conditions in a long-term care facility. If the office does not investigate a complaint, the complainant shall be notified of the decision not to investigate and the reasons for the decision.
§ 28-17-8 NMSA 1978
Investigation and resolution of complaints
Known as the Long-Term Care Ombudsman Act
The act spans §§ 28–28 (19 sections).
Laws 1989, ch. 208, § 8.
Official source: NMOneSource (New Mexico Compilation Commission). Reproduced from public-domain New Mexico statutes; confirm against the official source for the current text. Not legal advice.