A. Any child or family member who has a reasonable belief that the child or family is in need of family services may request family services from the department.
B. Any person, including a public or private school principal, who has a reasonable belief that a child or family is in need of family services may submit a referral to the department.
C. A family that requests or accepts family services may withdraw its request for or acceptance of family services at any time.
D. A person who refers a child or family for family services is presumed to be acting in good faith and shall be immune from civil or criminal liability, unless the person acted in bad faith or with malicious purpose.