The commission shall promulgate:
A. rules on what constitutes authorization of a change or addition to telecommunications services or change in provider for the purposes of determining cramming or slamming, including consideration of the rules on authorization adopted by the federal communications commission;
B. rules and standards on responsibilities of parties in cramming and slamming;
C. rules to establish an expedited consideration process for resolution of complaints filed with the commission, including the filing and investigation of complaints; and
D. other rules needed to implement the provisions of the Cramming and Slamming Act.