1. A regulated entity shall establish a process by which a consumer may appeal the refusal of the regulated entity to act on a request made pursuant to NRS 603A.505. The process must be:
(a) Conspicuously available on the Internet website of the regulated entity; and
(b) Similar to the process for making a request pursuant to NRS 603A.505.
2. Not later than 45 days after receiving an appeal pursuant to subsection 1, a regulated entity shall inform the consumer in writing of:
(a) Any action taken in response to the appeal or any decision not to take such action;
(b) The reasons for any such action or decision; and
(c) If the regulated entity decided not to take the action requested in the appeal, the contact information for the Office of the Attorney General.