N.Y. Gen. Bus. Law § 711

§ 711. Transfer of credit balances prohibited. No creditor shall\nwrite-off, delete or transfer any credit balance greater than one dollar\nfrom a consumer credit account except to the extent that the consumer\nhas either received a cash refund or made offsetting purchases.\nProvided, however, that nothing herein shall prevent the creditor from\ndeleting a credit balance created through an error.\n