N.Y. Public Service Law § 98

§ 98. Power of commission to order repairs or changes. Whenever the\ncommission shall be of opinion, after a hearing had upon its own motion,\nor upon a complaint, that repairs or improvements to or changes in any\ntelegraph line or any telephone line ought reasonably to be made, or\nthat any additions should reasonably be made thereto, in order to\npromote the convenience of the public or employees, or in order to\nsecure adequate service or facilities for telegraphic or telephonic\ncommunications, the commission shall make and serve an order directing\nthat such repairs, improvements, changes or additions be made within a\nreasonable time and in a manner to be specified therein and every\ntelegraph corporation and telephone corporation is hereby required and\ndirected to make all repairs, improvements, changes and additions\nrequired of it by any order of the commission served upon it.\n