N.Y. Work. Comp. Law § 13-h

§ 13-h. Ombudsman for injured workers. 1. The office of ombudsman for\ninjured workers is created within the workers' compensation board. The\nombudsman shall report directly to the chair. The ombudsman shall act as\nan advocate for injured workers by accepting complaints concerning\nmatters related to workers' compensation, investigating them and\nattempting to resolve them. The ombudsman shall also provide information\nto injured workers to enable them to protect their rights in the\nworkers' compensation system.\n 2. The office of ombudsman for small business is created within the\nworkers' compensation board. The ombudsman shall report directly to the\nchair. The ombudsman shall provide information and assistance to small\nbusinesses with regard to workers' compensation insurance and claim\nprocessing matters.\n