A provider that is required to be registered under this chapter shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor or customer-service representative, as appropriate, during ordinary business hours.
R.I. Gen. Laws § 19-14.8-16
Customer service
Known as the Uniform Debt-Management Services Act
The act spans §§ 19-14.8-1 to 19-14.8-9 (43 sections).
P.L. 2006, ch. 243, § 3; P.L. 2006, ch. 291, § 3.
Official source: Rhode Island General Assembly. Reproduced from public-domain Rhode Island statutes; confirm against the official source for the current text. Not legal advice.