As used in this chapter, unless the context clearly requires otherwise:
(1) “Agency” means any administrative unit within state government that utilizes one (1) or more printed forms for information reporting by citizens or businesses;
(2) “Department” means the department of general services;
(3) “Director” means the commissioner of the department;
(4) “Form” means a printed or otherwise mass-duplicated document of standard format distributed by an agency for the purpose of gathering information from citizens or businesses; and
(5) “Program” means the forms reduction and management program.