(1) The registration of a certified reflexologist may be revoked or suspended by the division or the division may impose a civil penalty upon a finding that the person is guilty of any one (1) or more of the following: The practitioner is guilty of gross health care liability or incompetence;
(2) The practitioner's mental or physical health endangers public health or safety;
(3) The practitioner is guilty of false or deceptive advertising;
(4) The practitioner engages in unprofessional conduct;
(5) The practitioner falsifies any requirements for registration as set forth;
(6) The practitioner is convicted of a felony for the commission of an offense that bears directly on the practitioner's fitness to practice competently, as determined by the division;
(7) The practitioner is subject to disciplinary action in another state; or
(8) The unauthorized practice of reflexology.
(9) Any person may file with the department of health's office of investigations a written complaint against a registered reflexologist for any violation of this chapter.
(10) Complaints alleging violations of this chapter, or any rule duly promulgated pursuant to § 63-30-112, shall be filed with the division, and shall be resolved by the division in accordance with this chapter and the Uniform Administrative Procedures Act, compiled in title 4, chapter 5. A file shall be maintained on each such complaint filed with the division and shall reflect all activities taken by the division in response to such complaint.
(11) An action taken under this section shall be subject to the applicable provisions of the Fresh Start Act that are compiled in chapter 1, part 1 of this title.