(a) If, after conducting an investigation, the commissioner determines that the registrant has violated this chapter or another applicable law, the commissioner may do one or more of the following:
(1) issue an order to the registrant to resolve the complaint by paying to the consumer the damages to which the consumer would be entitled under law; or
(2) order the registrant to cease and desist from the actions found to be in violation of law.
(b) A registrant may appeal an order issued under this section. The appeal is a contested case governed by Chapter 2001, Government Code.