The Legislative Budget Board and the Governor's Office of Budget and Policy shall jointly develop a standardized method to measure customer service satisfaction and create standardized performance measures for state agencies in this area.
Tex. Gov't Code § 2114.003
PERFORMANCE MEASURES
Added by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff
Official source: Texas Constitution and Statutes. Reproduced from public-domain Texas statutes; confirm against the official source for the current text. Not legal advice.