(a) The commission shall establish an ombudsman program to provide support and information services to children and youth in foster care.
(b) An ombudsman appointed under this section shall:
(1) receive complaints from children and youth in the conservatorship of the department as provided under Section 523.0356(b)(1)(A)(i);
(2) inform children and youth in the conservatorship of the department who file a complaint under this subchapter about the result of an ombudsman's investigation of the complaint, including whether the ombudsman was able to substantiate the child's or youth's complaint; and
(3) collaborate with the department to develop an outreach plan for children and youth in the conservatorship of the department to promote awareness of the ombudsman program.