The executive commissioner by rule shall develop and maintain risk assessment criteria for use by department personnel in determining whether an elderly person or person with a disability is in imminent risk of abuse, neglect, or exploitation or in a state of abuse, neglect, or exploitation and needs protective services. The criteria must:
(1) provide for a comprehensive assessment of the person's:
(A) environmental, physical, medical, mental health, and financial condition;
(B) social interaction and support; and
(C) need for legal intervention; and
(2) specify the circumstances under which a caseworker must consult with a supervisor regarding a case.