(a) Not later than the third business day after the date a utilization review agent receives a request for independent review, the agent shall provide to the appropriate independent review organization:
(1) a copy of:
(A) any medical records of the enrollee that are relevant to the review;
(B) any documents used by the plan in making the determination to be reviewed;
(C) the written notification described by Section 4201.359; and
(D) any documents and other written information submitted to the agent in support of the appeal; and
(2) a list of each physician or other health care provider who:
(A) has provided care to the enrollee; and
(B) may have medical records relevant to the appeal.
(b) A utilization review agent may provide confidential information in the custody of the agent to an independent review organization, subject to rules and standards adopted by the commissioner under Chapter 4202.