A contract between a health maintenance organization and a physician or provider must require the physician or provider to post, in the office of the physician or provider, a notice to enrollees on the process for resolving complaints with the health maintenance organization. The notice must include the department's toll-free telephone number for filing a complaint.
Tex. Ins. Code § 843.283
POSTING OF INFORMATION ON COMPLAINT PROCESS REQUIRED
Known as the Texas Health Maintenance Organization Act
The act spans §§ 843–843 (146 sections).
Added by Acts 2001, 77th Leg., ch. 1419, Sec. 1, eff
Official source: Texas Constitution and Statutes. Reproduced from public-domain Texas statutes; confirm against the official source for the current text. Not legal advice.