(a) The public counsel may refuse to provide or may terminate the services of the office to any claimant who:
(1) is abusive or violent to or who threatens any employee of the office;
(2) requests assistance in claiming benefits not provided by law; or
(3) commits or threatens to commit a criminal act in pursuit of a workers' compensation claim.
(b) If the public counsel determines under Subsection (a) that the services of the office should be refused or terminated, the office shall inform the affected claimant in writing and notify the division.
(c) The office shall notify and cooperate with the appropriate law enforcement authority and the Department of Insurance, Fraud Unit, if the office becomes aware that the claimant or a person acting on the claimant's behalf commits or threatens to commit a criminal act.