(a) In this subchapter:
(1) "Consumers as a class" means five or more individuals whose complaints are of the same or similar regulatory and factual circumstances and issues.
(2) "Licensing agency" means a health occupation regulatory agency that is a member of the council.
(3) "Office" means the office of patient protection.
(b) The council shall establish an office of patient protection within the council to represent the interests of consumers in matters before licensing agencies.