(a) A transportation network company shall implement an intoxicating substance policy that prohibits a driver who is logged in to the company's digital network from any amount of intoxication.
(b) A transportation network company shall include on its Internet website:
(1) a notice concerning the company's intoxicating substance policy; and
(2) the means to make a complaint about a suspected violation of the policy.
(c) On receipt of a passenger complaint alleging a violation of the intoxicating substance policy, a transportation network company shall:
(1) conduct an investigation into the reported incident; and
(2) immediately suspend the driver's access to the company's digital network for the duration of the investigation.
(d) A transportation network company shall maintain records relevant to a complaint for a period of at least two years after the date the complaint is received.