EVALUATION AND COMPLAINT PROCEDURES
Known as the Texas Lawyer Referral Service Quality Assurance Act
The act spans §§ 952–952 (15 sections).
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff
A lawyer referral service shall establish policies and procedures to:
(1) evaluate client satisfaction with its services; and
(2) address client complaints with regard to the referral service or the lawyers and firms that subscribe to the referral service.
Official source: Texas Constitution and Statutes. Reproduced from public-domain Texas statutes; confirm against the official source for the current text. Not legal advice.