(a) The commission shall develop and implement policies that provide the public with a reasonable opportunity to appear before the commission and to speak on any issue under the jurisdiction of the commission.
(a-1) The policies adopted under this section must require the agenda for each regular commission meeting to include public testimony as a meeting agenda item and allow members of the public to comment on:
(1) each meeting agenda item unrelated to a contested case; and
(2) other matters under the commission's jurisdiction.
(a-2) The commission may prohibit public comment at a regular commission meeting on a meeting agenda item related to a contested case.
(b) The commission shall comply with federal and state laws related to program and facility accessibility.
(c) The commission shall prepare and maintain a written plan that describes how a person who does not speak English may be provided reasonable access to the commission's programs and services.