This chapter does not restrict:
(1) a consumer's right to complain to the commission about quality of service; or
(2) the commission's right to enforce a quality of service standard.
Tex. Util. Code § 59.028
CONSUMER COMPLAINTS REGARDING SERVICES; ENFORCEMENT OF STANDARDS
Known as the Public Utility Regulatory Act
The act spans §§ 11–66 (1,170 sections).
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff
Official source: Texas Constitution and Statutes. Reproduced from public-domain Texas statutes; confirm against the official source for the current text. Not legal advice.