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Utah Code § 13-34-109

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Amended by Chapter 95, 2026 General Session

(1) As used in this section, "cooling off period" means a three-business day period during which a student may rescind an enrollment agreement and receive a refund of all money paid, except:

(a) a reasonable application fee; and

(b) a deposit that does not exceed 10% of the total cost of tuition for the first term.

(2) Before a postsecondary school may enroll or accept payment from a student, the postsecondary school shall clearly and conspicuously disclose in writing to the student:

(a) the postsecondary school's name, address, and location;

(b) the requirements or qualifications a student is required to satisfy to enroll in the postsecondary school;

(c) a complete description of the services for which the student will pay, including:

(i) facilities, faculty, resources, or equipment that the student may use in connection with the services, or to access the services;

(ii) the duration of services provided; and

(iii) completion or graduation requirements;

(d) information regarding how the postsecondary school's services relate to state licensing requirements if the services are intended to prepare a student for licensure;

(e) tuition, fees, and any other charge or expense to be paid by the student;

(f) a financial assistance policy, if any;

(g) the complete terms of any financing agreement, including an income sharing or other agreement, offered to the student;

(h) the postsecondary school's cancellation and tuition refund policy which shall include, at a minimum:

(i) a cooling off period that may not end before midnight on the third business day after the latest of:

(A) the day on which the student signs the enrollment agreement;

(B) the day on which the student pays the postsecondary school for services, other than an application fee;

(C) the day on which the student first attends the postsecondary school; or

(D) the day on which the student first gains access to the postsecondary school's services; and

(ii) a written description of the postsecondary school's refund policy following the cooling off period described in Subsection (2)(h)(i);

(i)

(i) whether the postsecondary school is accredited by an accrediting agency; and

(ii) whether the program in which a student intends to enroll is accredited by an accrediting agency, if applicable;

(j) the existence and amount of the postsecondary school's surety bond or certificate of deposit;

(k) information regarding how to file a complaint against the postsecondary school with the division, the postsecondary school's accrediting agency, and the postsecondary school's approval or licensing entity; and

(l) student outcomes specified in rules made by the division under Section 13-34-103.

(3) A postsecondary school may comply with Subsection (2)(k) by placing a conspicuous link on the postsecondary school's website that connects to:

(a) the contact information for each entity described in Subsection (2)(k) with which a person may file a complaint; or

(b) a third party's website that states the contact information for each entity described in Subsection (2)(k) with which a person may file a complaint.

Official source: Utah State Legislature. Reproduced from public-domain Utah statutes; confirm against the official source for the current text. Not legal advice.