(1) After the ombudsman receives a notice described in Subsection 26B-2-237(3)(b), the ombudsman shall:
(a) review the notice; and
(b) contact the resident or the resident's responsible person to conduct a voluntary interview.
(2) The voluntary interview described in Subsection (1)(b) shall:
(a) provide the resident with information about the services available through the ombudsman;
(b) confirm the details in the notice described in Subsection 26B-2-237(3)(b), including:
(i) the name of the resident;
(ii) the reason for the transfer or discharge;
(iii) the date of the transfer or discharge; and
(iv) a description of the resident's next living arrangement; and
(c) provide the resident an opportunity to discuss any concerns or complaints the resident may have regarding:
(i) the resident's treatment at the assisted living facility; and
(ii) whether the assisted living facility treated the resident fairly when the assisted living facility transferred or discharged the resident.