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Utah Code § 31A-26-405

Public adjuster standards of conduct

Enacted by Chapter 45, 2026 General Session

A public adjuster may not:

(1) solicit or attempt to solicit an insured during the progress of a loss-producing occurrence;

(2) advertise or infer damage unless an inspection of the property has been completed;

(3) offer to pay an insured's deductible, or claim that the public adjuster will waive the insured's deductible, as an inducement for the insured to use the public adjuster's services;

(4) offer to conduct a free inspection of property other than property that is the subject of an insured's claim;

(5) participate directly, indirectly, or through an affiliate, in the reconstruction, repair, or restoration of property that is the subject of the public adjuster's contract with an insured;

(6) solicit, accept compensation from, or have an interest in a business that provides a product or service in connection with a claim that the public adjuster has a contract to adjust;

(7) have a financial interest in, directly, indirectly, or through an affiliate, an aspect of an insured's claim except for:

(a) a salary;

(b) a fee;

(c) a commission; or

(d) other compensation established in the written contract with the insured;

(8) collect compensation as provided in a contract without actually performing the service a licensed public adjuster customarily provides for the insured;

(9) acquire an interest in a salvage of property except as authorized in a contract with the insured;

(10) recommend or direct that the insured obtain a repair or service in connection with a loss from a person:

(a) in whom the public adjuster has a financial interest; or

(b) from whom the public adjuster may receive direct or indirect compensation for the referral;

(11) accept, sign, or endorse a check or payment draft:

(a) that does not name the insured as a payee; or

(b) on behalf of the insured;

(12) adjust a claim if the terms and conditions of the insurance coverage exceed the public adjuster's competence, knowledge, or expertise;

(13) represent or act as a company adjuster or independent adjuster on the same claim;

(14) enter into a contract or accept a power of attorney that vests in the public adjuster the authority to choose the persons that will perform repair work;

(15) agree to a loss settlement without the insured's knowledge or consent; or

(16) allow the following to obtain an insured's signature on the public adjuster's contract:

(a) a home repair contractor;

(b) a roofing company;

(c) a disaster clean up company;

(d) an appraiser;

(e) an inspector; or

(f) any other person hired to remedy the damage that is the subject of the insured's claim.

Official source: Utah State Legislature. Reproduced from public-domain Utah statutes; confirm against the official source for the current text. Not legal advice.