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Utah Code § 54-26-202

Service request procedures -- Notice

Enacted by Chapter 318, 2025 General Session

(1) A qualified electric utility that receives a large-scale service request shall:

(a) acknowledge receipt of the request;

(b) notify the customer of any missing information within 15 business days after beginning to process the request under Subsection (2); and

(c) complete an evaluation as soon as reasonably practicable after beginning the study under Subsection (2), but in no case more than 6 months after beginning the evaluation.

(2) A qualified electric utility shall begin processing large-scale service requests, including conducting evaluations, no later than:

(a) April 1, for requests received after September 30 of the prior year and on or before March 31; or

(b) October 1, for requests received after March 31 and on or before September 30.

(3) During the evaluation process, the qualified electric utility shall:

(a) provide the customer with regular updates; and

(b) notify the customer when the evaluation is completed.

(4) Within 15 business days after completing an evaluation, the qualified electric utility shall provide to the customer a written service proposal that includes:

(a) whether the qualified electric utility can provide the requested service within the time frame required by the customer;

(b) the estimated large load incremental costs that will be allocated to the customer, based on the information provided by the customer;

(c) any required:

(i) system upgrades;

(ii) improvements; or

(iii) transmission service requests;

(d) the estimated timeline for commencing the requested electric service; and

(e) the proposed terms and conditions of service, including provisions for addressing long-term operation and maintenance costs for large load facilities.

(5) A qualified electric utility:

(a) may charge reasonable fees for costs incurred in:

(i) evaluating a large-scale service request; and

(ii) necessary subsequent or related assessments; and

(b) is not required to begin work on an evaluation until the customer:

(i) pays applicable fees; and

(ii) provides the information required to the qualified electric utility to conduct an evaluation.

Official source: Utah State Legislature. Reproduced from public-domain Utah statutes; confirm against the official source for the current text. Not legal advice.