(1) "Agency" means an agency as defined in Section 63J-1-102 that receives legal services from the office.
(2) "Biller" means an attorney or a paralegal who provides legal services to an agency on the office's behalf.
(3) "Legal services" means any form of legal advice or legal representation that is subject to the laws of the state.
(4) "Office" means the Office of the Attorney General.
(5) "Retainer" means the total amount an agency expects to expend during a fiscal year on legal services provided by the office.
(6) "Rate category" means a segment of billers defined by the office for whom the office charges the same hourly rate when providing legal services to an agency.
(7) "Service-level agreement" means the written agreement described in Section 63J-1-1002.