(1) A notarial officer may refuse to perform a notarial act if the officer is not satisfied with respect to any of the following:
(a) That the individual executing the record is competent or has the capacity to execute the record.
(b) That the individual’s signature is knowingly and voluntarily made.
(2) A notarial officer may refuse to perform a notarial act unless refusal is prohibited by law other than this chapter.