(a) The administering agency for the family support program is the Department of Human Services.
(b) The Department of Human Services shall initially implement the family support program through contracts with an agency within four of the state’s behavioral health regions, with the four regions to be determined by the Department of Human Services in consultation with the state family support council. These regional family support agencies of the family support program will be responsible for implementing this article and subsequent policies for the families of persons with developmental disabilities residing within their respective regions.
(c) The Department of Human Services, in conjunction with the state family support council, shall adopt policies and procedures regarding:
(1) Development of annual budgets;
(2) Program specifications;
(3) Criteria for awarding contracts for operation of regional family support programs and the role of regional family support councils;
(4) Annual evaluation of services provided by each regional family support agency, including consumer satisfaction;
(5) Coordination of the family support program and the use of its funds, throughout the state and within each region, with other publicly funded programs, including Medicaid;
(6) Performance of family needs assessments and development of family service plans;
(7) Methodology for allocating resources to families within the funds available; and
(8) Resolution of grievances filed by families pertaining to actions of the family support program.