Consumer protection refers to the laws designed to aid retail consumers of goods and services that have been improperly manufactured, delivered, performed, handled, or described. Such laws provide the retail consumer with additional protections and remedies not generally provided to merchants and others who engage in business transactions, on the premise that the consumers do not enjoy a sufficient bargaining position with respect to the businessmen with whom they deal and therefore should not be strictly limited by the legal rules that govern recovery for damages among businessmen. The overarching goal is to protect individuals and the interest of the public in general from unfair and misleading activity in business and commerce (such as false advertising and deceptive trade practices) and scams perpetrated by criminals (such as identity theft and pyramid schemes) that harm a substantial number of consumers.
Roxana is a village in Madison County, Illinois, United States. The population was 1,547 at the 2000 census. A majority of the land in Roxana is taken up by the Wood River Conoco-Phillips oil refinery; the refinery was built and originally owned by Shell Oil and has also been owned by Premcor. As of December 2005, the Refinery refines 306,000 barrels of oil per day to produce gasoline, jet fuel, diesel, asphalt, propane and other products, and supplies part of the St. Louis region, Chicago, Indiana and Ohio. Roxana is considered to be part of the Riverbend or Metro East area, including Alton, East Alton, Godfrey, Rosewood Heights, Bethalto, Wood River, Hartford and South Roxana. Roxana is known for its smell, being located in the midst of four oil refineries. It is also well-known for its bright Christmas lights, lining Illinois Route 111, its main street, throughout the holiday season each year. The zip code for Roxana is 62084.